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Landmark Properties, Inc. · 2 hours ago

Community Assistant - The Standard at Philadelphia

Philadelphia, PA, USA

Full-time

Onsite

New Grad, Entry Level

Landmark Properties, Inc. is seeking a Community Assistant for their community in Philadelphia. This role involves delivering exceptional customer service to residents, planning community events, and assisting with daily operations to maximize occupancy.

Real Estate

Responsibilities

Understand the Housing Contract and all related addendums and be able to assist residents and guarantors with issues related to their tenancy

Assist in promoting the community resident events via social media platforms

Assist with email and text communications to current residents

Maintain a positive community environment and encourage participation in Residence Life activities

Assist in resolving resident concerns/conflict and escalate to the appropriate manager as needed

Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed

Attend and contribute to Landmark Lineup and required staff meetings

Respond to internet and telephone inquiries in a timely and professional manner

Enter Maintenance Requests, as needed

Keep detailed activity logs in prospect and resident accounts

Log resident packages and send notifications as needed

Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager

Adhere and comply with corporate procedures and government laws on Fair Housing

Participate in all Turn-related activities including: Move-in & Move-out days, Unit inspections & Trash-outs, Unit make-readies including but not limited to cleaning, painting, & furniture placement, Additional tasks as assigned by Community Manager

Qualification

Customer serviceOrganization skillsMicrosoft Office SuiteEntrata experienceCommunication skills

Required

High school diploma or equivalent required

Preferred

Pursuing a bachelor's degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc

Must possess strong organization skills

Must be reliable and have self-discipline

Proficient in Microsoft Office Suite or related software

Entrata experience preferred

Must be available to work an average of 15-20 hours per week including: Morning, evening, & weekend hours (possibly outside of normal operating hours), University closings (Spring/Fall/Winter Breaks, Summer months), Turn period (Extended hours will be required as necessary.)

Must participate in the on-call rotation schedule and perform after-hours lockouts as needed

Company

Landmark Properties, Inc.

Glassdoor4.0

Visit our website: www.landmarkproperties.com/ If you are interested in working for Landmark Properties, please visit our career page: http://www.landmarkproperties.com/careers Headquartered in Athens, Georgia, Landmark Properties is a fully-integrated real estate firm specializing in the development, construction, management, and investment of high-quality living communities.

Founded in 2004