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Greenbrook Medical · 2 hours ago

Vice President of Revenue Operations

United States

Full-time

Remote

Director/Executive

7+ years exp

Greenbrook Medical is dedicated to providing high-touch, relationship-based primary care to seniors. The Vice President of Revenue Operations will be responsible for scaling revenue operations and ensuring financial performance aligns with clinical excellence.

Health CareHospitalMedical

Responsibilities

Set and own the enterprise revenue strategy across MRA, HEDIS, Billing, and Medical Records

Define the key levers that drive RAF accuracy, quality performance, revenue integrity, and audit readiness

Ensure revenue strategy evolves in lockstep with growth, new clinics, and payer dynamics

Own company-wide revenue KPIs, dashboards, and executive reporting

Establish real-time visibility into performance, trends, risks, and opportunities

Partner with Finance to ensure forecasting, accruals, and revenue realization are accurate and defensible

Architect and maintain standardized, scalable workflows across coding, documentation, billing, and quality capture

Reduce variation across clinics and markets through SOPs, audits, and automation

Partner across teams to optimize EMR workflows, tooling, and integrations

Lead and develop teams across Coding, Billing, HEDIS, and Medical Records

Build a high-performing organization through strong hiring, coaching, performance management, and incentives

Develop future leaders and succession plans within Revenue Operations

Work closely with Clinical Ops and Providers to drive documentation quality, HCC capture, and gap closure

Partner with leadership to ensure local execution aligns with enterprise standards

Serve as a trusted advisor to executive leadership on revenue risks, opportunities, and tradeoffs

RAF accuracy and completeness (e.g., year-over-year Delta RAF, validated HCC capture rate)

HEDIS performance (e.g., gap closure %, measure compliance, overall Stars score)

Billing accuracy & timeliness (e.g., clean claim rate, days in A/R, denial rate)

Medical records integrity (e.g., chart completeness %, retrieval success rate)

Team performance (e.g., productivity per coder, quality audit scores, hiring velocity)

Revenue realization (e.g., captured vs. expected revenue, leakage reduction, audit recovery wins) Process consistency across markets (e.g., SOP adoption, variability reduction, error rates)

Qualification

Medicare AdvantageRevenue OperationsMRA CodingHEDISBillingData-driven decision makingCoachingPerformance managementTrust buildingHigh standardsAccountabilityLeadershipCollaborationStrategic thinking