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Brookdale · 2 hours ago

Executive Director - Senior Living

5800 SW Drury Ln, Topeka, KS, 66604, US

Full-time

Onsite

Lead/Staff, Director/Executive

$87K/yr - $110K/yr

3+ years exp

Brookdale is a leading provider of senior living solutions, dedicated to enhancing the lives of residents through compassionate care and community engagement. The Executive Director is responsible for overseeing the daily operations of a senior living community, ensuring high-quality resident experiences, financial performance, and compliance with regulations.

Elder CareFacility ManagementHealth CareHospital

Responsibilities

Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members or representatives, as necessary

Develops and implements business plan to become a preferred senior living community in the local market and creates, analyzes, and executes annual operating and capital budgets; manages community performance against goals; sets plans to improve or maintain performance to Company service and financial standards

Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture. Empowers department leaders to supervise, direct, and motivate staff and to proactively recognize and solve issues. Holds department leaders accountable for department performance. Provides assistance to leaders and staff as needed. Ensures community maintains appropriate staffing levels to meet the needs of residents and in accordance with applicable legal requirements

Supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies. Responsible for recruiting and hiring high quality and engaged associates and ensuring they are appropriately trained and developed to meet the needs of residents. Reviews promotions, development plans, disciplinary actions, and termination decisions ensuring consistency in the selection and retention of quality associates. Analyzes trends and implements strategies to reduce turnover and increase retention

Builds high degree of resident satisfaction and retention. Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families. Is proactive in solving resident problems and resolving issues. Leads effort to leverage satisfied residents and families to grow community occupancy; executes renewal program with existing residents. Partners with Resident Council as necessary. Administers resident satisfaction and other surveys and works with department leaders and district team to create plan to address opportunities for improvement in resident satisfaction, experience, and engagement

For assisted living or memory care communities, ensures collaborative relationship with community clinical leader to ensure community’s care and services are appropriate to meet the needs of residents. Oversees resident services including the admission process, healthcare management, and maintenance of resident documentation to ensure high quality services and compliance with Company policy and applicable legal requirements. Empowers department leaders to demonstrate the same for their area. Ensures service plan reviews are conducted, consistent with applicable legal requirements, with appropriate clinical care team members and resident families to maintain the personal dignity of residents

Demonstrates a high degree of financial acumen as it relates to community operations. Analyzes, develops, and executes annual operating and capital budgets; works to meet or exceed budgeted revenue, profitability, and occupancy goals. Proactively creates plans to overcome unanticipated expenses or revenue shortfalls. Continually explores means of revenue enhancement and expense reduction, while meeting the needs of residents and adhering to Company policies and applicable regulations

Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by developing new business, generating leads, and building strategic relationships. Engages with prospects who tour the community. Identifies trends and works with sales leader to implement approved sales and marketing activities and strategies to maximize revenue (RevPAR)

Identifies and builds positive relationships with local influencers and professionals to raise community profile. Becomes active in social and civic affairs of the local community that align with the Company’s mission. Represents the community and the Company to governmental agencies (as appropriate), professional organizations, community groups, and other appropriate public agencies and groups

Ensures buildings, grounds, and property are up to Company standards through the oversight of preventative maintenance systems and programs and frequent inspections that meet Company standards of excellence

Enforces current Company policies and procedures. Maintains applicable licenses in accordance with Company, Federal, State, and local requirements

Qualification

Operational leadershipFinancial acumenResident care managementAnalytic skillsSalesMarketingTeam managementDelegationMicrosoft softwarePrioritizationCommunicationProblem solvingDecision making

Required

Bachelor's Degree required

Minimum of three years related in operational leadership experience required

Must have a valid administrator license in states where required

Must have a valid driver's license and access to a private vehicle for business use

Uses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues

Demonstrates leadership ability to be responsible for the overall direction, coordination, and evaluation of resident care, marketing, food service, housekeeping, and maintenance units

Carries out supervisory responsibilities, including managing department leaders, in accordance with the Company's policies and applicable laws

Has an advanced knowledge of the organization, industry, and a functional discipline

Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments

Excellent written and oral communications skills are essential

Ability to prioritize and effectively manage multiple tasks is essential

Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests

Success in driving results

Successfully demonstrates good judgment, strong problem solving, and decision making skills

Standing

Walking

Sitting

Use hands and fingers to handle or feel

Reach with hands and arms

Stoop, kneel, crouch crawl

Talk or hear

Ability to lift: up to 50 pounds

Vision

Requires interaction with co-workers, residents or vendors

Occasional weekend, evening or night work if needed to ensure shift coverage

On-Call on an as needed basis

Possible exposure to communicable diseases and infections

Potential injury from transferring, repositioning, or lifting residents

Exposure to latex

Possible exposure to blood-borne pathogens

Possible exposure to various drugs, chemical, infectious, or biological hazards

Requires Travel: Occasionally

Requires Driving: Drives self (Tier 2)

Preferred

Familiarity with Microsoft software preferred

Benefits

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan

Tuition reimbursement

Company

Brookdale

Glassdoor3.4

Relationships are the heart of our culture. They help us create a sense of family among our residents, associates and patients. Integrity is our soul.

Founded in 1978

Brentwood, Tennessee, USA

10001+ employees