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Better Health Group · 2 hours ago

Receptionist

Oklahoma City, OK

Full-time

Onsite

Entry Level

1+ years exp

Better Health Group specializes in primary care for patients 65+, and they are seeking a Receptionist to support their medical practice. The role involves routine administrative duties to ensure the office runs smoothly and includes handling patient scheduling and maintaining records.

Health CareHospitalManagement ConsultingPrimary and Urgent Care

Responsibilities

Greet patients in a courteous and polite manner, and conduct all front office functions as requested

Responsible for accurately and professionally handling all front desk operations, including answering phones, greeting patients, scheduling appointments, balancing daily collections, addressing routine inquiries, and triage calls

Complete patient phone calls including but not limited to proactive care coordination, medication reminders, appointment reminders, transitional care management, and complete documentation with telephone encounters accordingly

Assist with patient appointments including preparation, form completion and loading, check-in, check-out, payment collection, and follow-up actions

Maintain patient medical records in accordance with the Center's policy

Assist with inventory and maintain office supplies

Assist with managing patient records including medication sheets, questionnaires, screening forms, vaccinations, and additional medical documents

Provide patients with appropriate medical wellness paperwork to complete

Additional duties as assigned

Qualification

Medical office experienceElectronic medical recordsMedical terminologyGoogle SuiteOrganizational skillsCommunication skillsInterpersonal skillsProblem-solving skillsTime-management skillsAttention to detailTeam player

Required

High school diploma or equivalent required

Ability to accurately read and write medical terminology

Basic computer skills, including familiarity with electronic medical records

At least 1 year of experience of medical office experience

Proven ability to work with Google Suite software or equivalent (MS Excel and MS Powerpoint)

Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination

Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time

Requires ability to sit or stand for prolonged periods of time

Requires ability to lift/carry up to 15 lbs

Requires corrected vision and hearing to normal range

Ability to sit for extended periods of time

Ability to operate a computer and telephone

Have own means of transportation

Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles

An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments

Is able to work within our Better Health environment by facing tasks and challenges with energy and passion

Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals

Demonstrated ability to handle data with confidentiality

Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision

Excellent organizational, time-management, and multi-tasking skills with strong attention to detail

Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders

Strong interpersonal and presentation skills

Strong critical thinking and problem-solving skills