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Target · 4 hours ago

Inbound Operations Team Leader

2001 Millerville Rd, Baton Rouge,LA 70816-1408

Full-time

Onsite

Mid Level

$20.75/hr - $35.25/hr

Target is a well-known retail corporation dedicated to helping families discover the joy of everyday life. They are seeking an Inbound Operations Team Leader responsible for leading a team to ensure efficient inbound operations, manage workload, and enhance guest experiences.

CommunitiesE-CommerceRetailShopping

Responsibilities

Understanding sales goals, plans and executing daily/weekly workload to deliver on department and store sales goals and guest engagement

Leading and sharing expertise in operations, accuracy and efficiency

With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations

With the guidance of your direct leader, utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open

With guidance from your direct leader, establish clear goals and expectations and hold team members accountable to expectations

Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader

Work a schedule that aligns to guest and business needs (this may include early morning, evening, overnight shifts and weekends)

Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve any issues identified

Enable a consistent experience for our guests by ensuring product is available for purchase

Assist your direct leader in leading and following-up on organizational and operational change

With guidance and assistance from your direct leader, build a team of GM experts from initial selection through onboarding and learning. Develop team members through ongoing training and direction by giving direction and providing feedback when validating work completion

Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences

Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment

Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately

Model the execution of physical security processes in order to enhance the instore security culture

Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices

If applicable, as a key carrier, follow all safe and secure training and processes

Address all store and offsite emergency and compliance needs

Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

Model creating a welcoming experience by greeting guests as you and your team are completing your daily tasks

Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way and help solve their specific needs

Lead by thanking guests and let them know we’re happy they chose to shop at Target

All other duties based on business needs

Qualification

Inventory managementGuest serviceTeam leadershipRetail experienceWorkload managementEffective communicationProblem solvingAdaptability

Required

High school degree or equivalent

Age 18 or older

Ability to lead and hold others accountable

Ability to learn and adapt to current technology needs

Ability to work independently and as part of a team

Ability to manage workload and prioritize tasks independently

Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Welcoming and helpful attitude toward all guests and other team members

Effective communication skills

Access all areas of the building to respond to guest or team member issues

Interpret instructions, reports and information

Accurately handle cash register operations as needed

Climb up and down ladders as needed

Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds

Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc

Ability to remain mobile for the duration of a scheduled shift (shift length may vary)