MLM Hearing, LLC · 5 hours ago
Patient Care Coordinator
Pittsburgh, PA
Full-time
Onsite
Entry, Mid Level
$17/hr - $19/hr
2+ years expMLM Hearing, LLC is seeking a Patient Care Coordinator who will serve as the first point of contact for patients, utilizing a patient-centered approach to build trust and deliver solutions. The role involves scheduling appointments, coordinating patient care, and managing office activities efficiently.
Health CareMedicalWellness
Responsibilities
Provide the first contact for patients who call or come in to schedule an appointment or inquire about our services
Screen calls, identify better hearing candidates and facilitate excellent service by providing the information necessary to secure an appointment
Schedule and confirm appointments and conduct outbound retention calls to patients
Coordinate provider’s schedule and ensure the smooth and efficient flow of patient care while in the office
Check patients in and out, collect and record payments, track revenue and accounting activities to include: petty cash reconciliation, end of day close, bank deposits, posting of charges, entering invoices, payments and insurance claim processing
Qualification
Required
High school diploma
A minimum of 2 years office management experience in a customer driven industry
Strong computer skills
Experience with word processing and database software
Excellent interpersonal skills that allow effective working relationships with a diverse, patient, colleague, and vendor population
Excellent oral and written communication skills
Basic understanding of accounting procedures and good math aptitude
Strong customer service orientation
Excellent organizational skills
Ability to manage multiple tasks within strict deadlines
Ability to input and track sales revenues and balance accounts daily and monthly
Detail oriented
Ability to handle a busy office with interruptions, calls, walk-ins and direct the flow of the office with efficiency and grace
Must be able to pick up after an interruption to complete tasks that require focus
Must be able to lift boxes up to 20 pounds
Preferred
Associates degree in administrative, accounting, sales or customer-oriented field or equivalent work experience
Front desk medical/sales field experience and/or knowledge of procedures desirable
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
MLM Hearing, LLC
In partnership with Beltone, MLM Hearing, LLC ("MLM") was established in 2021 to acquire and operate audiology and dispensing clinics.
201-500 employees
Funding
Current Stage
Growth StageRecent News
EIN Presswire
2025-07-28
Company data provided by crunchbase