Service Technician - The Residences at Courthouse Square jobs in United States
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Greystar · 3 hours ago

Service Technician - The Residences at Courthouse Square

Greystar is a leading global real estate platform specializing in property management and development. The Sales Consultant is responsible for executing marketing and leasing strategies to meet occupancy and revenue goals while ensuring resident satisfaction throughout the leasing process.

Real EstateRentalRental Property
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
Collects all pertinent information from prospective residents at move-in and records as appropriate
Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy
Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools and following other property-specific marketing plans, drives, and special programs
Uses the on-site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data
Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show ready units, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities
Follows-up with prospects and new residents within 24 hours to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Documents all follow up and classes leads during the lifecycle of the sales process
Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Demonstrates customer services skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name
Attends community and networking events, aligns with local associations and community organizations, and participates in outreach marketing efforts to drive traffic to community and generate viable referral sources and new business leads, ensuring Greystar AA outreach expectations are consistently met
Completes various financial, administrative, and other reports and analysis, and performs other duties as assigned or necessary
Assists Lifestyle Coordinator by attending and assisting with the setup of events as required

Qualification

Sales skillsMarketing strategiesCRM utilizationData analysisProperty management softwareLicensesCertificationsInternet proficiencyCustomer serviceEvent planningMathematical skillsCommunication skills

Required

High school diploma or equivalent required; associate or bachelor's degree in business, marketing, hospitality, or related field preferred
1-3 years minimum of relevant experience in the application and usage of a sales, marketing, internet and customer service background sufficient to resolve customer complaints and issues and complete financial records, documents, and reports
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions
Mathematical skills necessary to process sales conversions
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions
Incumbents must have valid driver's license to drive a golf cart on property
Proficiency in word processing, spreadsheet, property management applications, and database management programs in order to complete required reports and documents
Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances
Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately
Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous
Incumbents must be able to physically access all exterior and interior parts of the property and amenities
Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (25) pounds independently and fifty (50) pounds with assistance and be able to stand for extended periods of time
Routine, local travel may be required to attend business meetings, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position
Incumbents must be able to work a flexible work schedule, which may include evenings, weekends and/or holidays

Preferred

Associate or bachelor's degree in business, marketing, hospitality, or related field preferred

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Company

Greystar

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Greystar’s vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality.

H1B Sponsorship

Greystar has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)

Funding

Current Stage
Late Stage
Company data provided by crunchbase