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Cheshire Public Schools · 2 hours ago

Supervisor of Technology Support Services

Cheshire, CT

Full-time

Onsite

Mid, Senior Level

Cheshire Public Schools is seeking a Supervisor of Technology Support Services to manage technology resources and supervise a team of Technology Assistants. The role involves overseeing technical administration of software applications and district hardware, ensuring high-level support for all technology users.

EducationPrimary EducationSecondary Education

Growth Opportunities

Responsibilities

Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests

Technical administration of all software applications: Google Admin Console, Windows Active Directory and Policy Management, Mutualink automated emergency response solution, Mitel/Micollab phone system and server, Maintenance and IT Direct ticketing system, Food Service (Mosaic), PowerSchool, Chromebook and iPad management, etc

Technical administration of all district hardware including: Mitel/Micollab phone system and server, Fleet of over 4,000 chromebooks, Windows desktop PCs and laptops, Smart Interactive whiteboards and projectors, iPads and JAMF MDM software, MultiFunction printers using PaperCut

Develop and maintain documentation regarding troubleshooting and repair procedures

Maintain an accurate list of equipment at all locations using inventory tracking tool

Other duties and responsibilities as assigned by the Director of Technology Services

Travel to all school district locations as necessary including transporting technology equipment

Qualification

Google Admin ConsoleWindows Active DirectoryMitel/Micollab systemA+ certificationNetworking certificationsEmployee supervisionTraining skillsTeamwork skillsProblem-solving skillsTime management