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Staples Canada · 2 hours ago

SC Operations Specialist Full Time 2nd Shift

Brighton, CO, United States

Full-time

Onsite

Entry Level

$18.90/hr - $25.04/hr

1+ years exp

Staples Canada is a business-to-business company that focuses on meeting customer needs through innovative technology and a dedicated supply chain team. The SC Operations Specialist will manage workflows, analyze data, ensure compliance with systems, and support operations in various warehouse functional areas.

E-CommerceInformation TechnologyOffice Supplies

Responsibilities

Run reports in systems such as WMS, Sunbeam or other WMS or labor reporting systems

Assist department leader in managing the workflow as needed

Provide required information to supervisors and managers to meet reporting and metric requirements

Assist with communicating information to departmental teams

Analyze data from information and develop recommendations for action or improvement

Maintain system as required due to upgrades or business changes

Ensure compliance with systems and SOPS and audit activity to ensure compliance

Coordinate and communicate any major changes or enhancements to the systems

Work closely with Clerical support, supervisors, and managers at the location and those providing central administration and/or services

Interact with customer service to expedite and manage high touch customer requests, research complaints, and resolve issues

Provide support and backup for operations specialist role in other departments as needed

Provide support and backup in various warehouse functional areas as needed

Direct associate concerns to department leader

Qualification

Microsoft ExcelWMS knowledgeMicrosoft AccessPower BIMath skillsMaterial Handling certificationCommunication skillsTeamwork

Required

1+ years of basic Microsoft Excel computer skills

1+ years of basic knowledge (depending on location) of EXE/PKMS/WMS, Galaxy AS/400 system, Sunbeam, BRIO, Cubiscan dimension calculation equipment, AMS software for Cubiscan

Certification in Material Handling equipment or willingness to learn

Significant above average math skills

Perceptible verbal, written and communications skills with a focus on detail oriented

Calculable building metrics and knowledge of Staples product flow and the interdependencies between departments

Ability to help supervisors lead and coordinate effective work operations using data and information to help improve processes

Ability to work as a team member by interacting and communicating with fellow associates in a cooperative and effective manner