Natural Grocers by Vitamin Cottage · 3 hours ago
Grocery/Bulk Dept Manager
Natural Grocers by Vitamin Cottage is looking for a Grocery/Bulk Dept Manager to oversee the operation and profitability of their Grocery and Bulk Departments. The role involves managing staff, ensuring excellent customer service, and maintaining inventory levels while adhering to company standards.
Dietary SupplementsHealth CareRetail
Responsibilities
Providing World Class Customer Service as a number one priority
Exemplifying integrity, responsibility, and excellence and adhering to all policies
Creating inviting, full and shoppable grocery and bulk departments
Ordering for the grocery and bulk departments and maintaining accurate inventory levels
Managing margin and overall department profitability including minimizing shrink and maximizing effective purchasing
Ensuring all in-stock products/conditions meet company standards
Offering and following up on special orders
Merchandising shelves, endcaps and dynamic displays
Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
Training and monitoring department personnel including assigning and following up on tasks
Working with other department managers to cross-train staff to accomplish all needed tasks
Conducting active and passive demos
Assisting in interviewing and hiring for department needs
Working with the store manager to address performance and/or disciplinary issues within the department
Opening and closing of store, including DSR and the closing cash process
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
Maintaining the safety and security of customers and employees
Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse
Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
Continually increasing product knowledge
Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed
Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings
Qualification
Required
Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
Ability to manage changing priorities and to stay focused with the task at hand
Must be able to obtain forklift certification
Sense of urgency in the completion of tasks
Excellent customer service skills
Highly organized with great attention to detail
Ability to take direction and follow through
Must be cashier trained and able to count currency
Proficient in MS Word, Excel and Outlook
Preferred
High School diploma, GED or equivalent preferred
1-2 years of experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus
1-2 years of experience supervising others preferred
Benefits
Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
Good4u Crew Member Discount
{N}power Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, Dental and Vision Insurance
Paid Parental Leave
Paid Medical Leave (through company paid short-term disability insurance)
Company Paid Short-Term Disability Insurance
Company Paid Life Insurance
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match
Company
Natural Grocers by Vitamin Cottage
For more than 60 years, Natural Grocers has combined the affordability of natural groceries and supplements with free health and nutrition education.
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-25IPO
Recent News
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2025-12-30
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2025-12-25
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