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Navitas Credit Corp. · 4 hours ago

Financial Investigator I

Blairsville, GA

Full-time

Onsite

Entry Level

$34K/yr - $49K/yr

3+ years exp

Navitas Credit Corp. is seeking a meticulous and detail-oriented Financial Investigator I to join their team. The role involves analyzing suspicious activities across various customer accounts to identify potential fraud cases and ensure a positive customer experience. Responsibilities include investigating fraud activity, documenting findings, and collaborating with legal teams on fraud cases.

BankingFinancial Services

Responsibilities

Reviews & researches suspected fraud notices for all areas received through internal and external sources to determine fraud

Investigates fraud activity, reports, and documents as required per regulatory guidance for each fraud type

Identify fraud patterns and communicates trends to management

File/Research and Understand ‘disputes/returns’ for POS, ATM, Wire, ACH, Online transactions, Checks, etc

Report ‘real time’ fraud-related activity; ensuring that the affected UCBI area/branch is notified

Ensure the investigation of all accounts assigned and make sure all efforts are recorded in Financial Intelligence platform (Verafin)

Interacts with customers either victimized or suspected of fraud and performs appropriate actions required based on the case type while providing a positive customer experience

Employ letter, phone, and e-mail contact with customers/branches throughout the investigative process

Work with Legal team and Corporate Security on case building and/or pulling information for fraud cases for law enforcement or court requests

Elevate to department management all issues requiring approval outside of the authority of the Financial Investigator’s position and all issues that may adversely affect United Community Bank

Qualification

Fraud Detection & AnalysisBSA/AML/OFAC knowledgeFinancial Intelligence platform (Verafin)Core banking systems proficiencyMicrosoft ExcelAnalytical skillsTime managementOrganizational skillsCommunication skillsProblem-solving

Required

A minimum of 3 years' work experience in Financial Services Industry and/or understanding of fraud detection/investigations

Hands-on experience with fraud claims (Check, POS, ATM, Wire, Identity, Mobile, etc.)

In-depth knowledge of BSA/AML/OFAC laws and regulations

Strong time management and organizational skills

Comprehensive understanding of bank policies and procedures related to Fraud Prevention

Proficiency with Core systems and other internal banking systems (Director, Wires, ACH, Online Banking, Debit Cards, Research/Returns, File Maintenance)

Advanced skills in Microsoft Excel, Word, and email

Ability to multi-task with excellent analytical and critical thinking skills

Strong verbal and written communication skills

Problem-solving and decision-making abilities, with the capacity to escalate issues when necessary

Must be able to pass a criminal background check

This is a full-time position with flexibility for evenings and weekends as needed

Position can sit in Blairsville, GA or Greenville, SC