IT Support Specialist - Hudson Tunnel Project jobs in United States
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Parsons Corporation · 4 hours ago

IT Support Specialist - Hudson Tunnel Project

positionNew York, NY
timeFull-time
remoteOnsite
seniorityEntry Level
money$26.25/hr - $45.96/hr
date1+ years exp

Parsons Corporation is seeking an IT Support Specialist to join their team, contributing to a major infrastructure project in the United States. The role focuses on providing Tier 1 IT support, assisting with day-to-day IT operations, and promoting security best practices in a cloud-first environment.

Building MaterialConstructionConsultingIndustrial EngineeringInformation TechnologyInfrastructureMilitarySecurity
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H1B Sponsor Likelynote

Responsibilities

Provide Tier 1 support for IT systems, including:
Windows 11 environments and Dell laptops
Cisco Meraki infrastructure (basic troubleshooting of switches, wireless access points, etc.)
Microsoft 365 services: Teams, SharePoint, Exchange Online, and Intune MDM
IOS device setup and management using Apple Business Manager
Assist with monitoring IT systems and escalating issues to Level 2 support or senior team members as needed
Support ticket resolution through Zendesk or similar platforms, ensuring timely responses and accurate documentation
Help maintain IT documentation, Standard Operating Procedures (SOPs), and knowledge base articles
Perform basic asset management and inventory tracking
Promote security best practices and assist with endpoint management
Participate in training opportunities to develop technical skills and knowledge

Qualification

IT support experienceWindows 11Microsoft 365Cisco MerakiIOS device managementIT ticketing systemsWillingness to learnTeam environment experienceEndpoint management toolsIT certificationsOrganizational skills

Required

1–2 years of IT support experience or equivalent coursework/internship experience
Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint, Exchange)
Familiarity with IT ticketing systems like Zendesk or similar platforms
Strong organizational skills and the ability to prioritize tasks effectively
A willingness to learn new technologies and grow within the team
Experience working in a team environment

Preferred

Exposure to Cisco Meraki systems or similar networking tools
Basic understanding of endpoint management tools like Microsoft Intune
Familiarity with iOS device setup and management
Relevant IT certifications (e.g., CompTIA IT Fundamentals+, Microsoft MS-900)

Benefits

Medical
Dental
Vision
Paid time off
Employee Stock Ownership Plan (ESOP)
401(k)
Life insurance
Flexible work schedules
Holidays

Company

Parsons Corporation

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Parsons is an engineering, construction, technical and management services firm for national security and global infrastructure markets.
dateFounded in 1944
location
Pasadena, California, USA
people-size10001+ employees
web-link
http://www.parsons.com

H1B Sponsorship

Parsons Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2022 (2)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$700M
2024-02-21Post Ipo Debt· $700M
2019-05-07IPO

Leadership Team

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Carey Smith
Chair, President and CEO
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Matthew Ofilos
Chief Financial Officer
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Recent News

MarketScreener
Parsons Remains a Top U.S. Military-Friendly Employer
2025-12-29
Benzinga.com
Parsons Lands San Antonio Rapid Transit Design Deal
2025-12-24
MarketScreener
Parsons Awarded $30M Contract to Enhance Support to DARPA Blackjack Space Mission
2025-12-22
Company data provided by crunchbase