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Natural Grocers by Vitamin Cottage · 4 hours ago

Produce Assistant

Centennial, CO

Full-time

Onsite

Entry Level

$19.50/hr - $19.50/hr

1+ years exp

Natural Grocers by Vitamin Cottage is seeking a Produce Assistant to support the Produce Manager in the operation and profitability of the produce department. The role involves providing exceptional customer service, managing inventory, and ensuring the quality and freshness of produce while adhering to company standards.

Dietary SupplementsHealth CareRetail

Responsibilities

Providing World Class Customer Service as a number one priority

Exemplifying integrity, responsibility, and excellence and adhering to all policies

Creating an inviting, full and shopable produce department

Assisting the produce department manager in ordering for the department and maintaining accurate inventory levels

Assisting the department manager in managing margin, COGs and overall department profitability including minimizing shrink and maximizing effective purchasing

Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day

Culling, crisping, rotating and properly handling/storing produce

Ensuring only certified organic produce is ordered and received

Ensuring all in-stock products/conditions meet company standards

Ensuring that all tools and equipment are cleaned in accordance with health department and company standards

Receiving all incoming produce orders per company standards

Offering and following up on special orders

Assisting in training and monitoring department personnel

Conducting active and passive demos

Working with the department manager to address performance issues within the department

Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks

Maintaining the safety and security of customers and employees

Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support

Continually increasing product knowledge

Utilizing email and IS programs as needed

Completing DSR and the closing cash processes may be required absence of any other qualified employee

Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings

This position has limited Manager on Duty functions but is never intended to be the overall Manager on Duty for the store

Qualification

Customer serviceFood safety certificationGrocery experienceCashier trainedMS WordExcelOutlookSupervisory experienceTake directionManage prioritiesSense of urgencyAttention to detail

Required

Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable

Ability to manage changing priorities and to stay focused with the task at hand

Possess a sense of urgency in the completion of tasks

Possess excellent customer service skills

Highly organized with great attention to detail

Ability to take direction and follow through

Must be cashier trained and able to count currency

Proficient in MS Word, Excel and Outlook