Ultimate Staffing · 5 hours ago
Product Engineer II
Ultimate Staffing is seeking a Product Engineer to join a client in Grapevine, Texas. The role involves providing technical support to the production team, performing failure analysis on customer products, and communicating with both local and overseas teams.
Responsibilities
Provide Technical Support to the production team
Perform failure analysis on customer products
Investigate and perform root cause analysis
Contact client for escalations
Set up repair line including ESD tools and grounding
Identify optimum analytical approaches critical to problems
Requires communication with local and overseas team via emails and conference calls
Prepare parts and components for Factory team second level failure analysis
Work inside customer lab
Qualification
Required
Bachelor's Degree in Computer Engineering
Experience in computer hardware engineering
Hands on Experience in hardware assembly and disassembly on computing devices
Requires excellent written and oral communication skills
Must have strong Office suite knowledge (excel, word etc.)
Requires moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, Configuration files
Effectively communicate concepts and solutions with various levels of the organization
Effectively liaison between Company and Client
Must be able to work cross-functionally with minimal supervision
Requires strong analytical and statistical skills
Requires flexibility to work overtime for special projects or business supports