Georgia Institute of Technology · 3 hours ago
TEMP-Technical IT Support (GTRI - Research IT Department)
Georgia Tech is a top-ranked public research university located in Atlanta, known for its commitment to innovation and diversity. The role involves providing technical support in the installation, operation, and maintenance of computer systems, addressing a variety of applications, hardware, and networks.
EducationHigher EducationUniversities
Responsibilities
Install, maintain and upgrade workstation and peripheral hardware and software
Analyze and resolve workstation, application, and server related problems
Update desktop software/applications; maintain documentation on installed applications
Provide users with assistance in working in specific applications
Participate in development of standard operating procedures
Perform other duties as assigned
Qualification
Required
Associate's Degree, Technical Diploma or equivalent combination of education and experience
Up to two years of job related experience
Knowledge of and skill in the installation and maintenance of information technology hardware and software
Full understanding of industry practices and campus policies and procedures
Skills in problem solving, decision making, customer service, system documentation and communications
Preferred
IT Problem Solving Skills
RHEL, Windows, and Mac OS skills
Experience building and working with systems designed, built, and maintained to meet stringent federal security and regulatory requirements
Experience with ensuring system compliance with relevant government regulations, including DoD directives, NIST (National Institute of Standards and Technology) guidelines, FISMA (Federal Information Security Modernization Act), and other applicable security and privacy standards
Company
Georgia Institute of Technology
Georgia Institute of Technology operates as a state-funded research university.
H1B Sponsorship
Georgia Institute of Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (122)
2024 (195)
2023 (135)
2022 (102)
2021 (40)
2020 (51)
Funding
Current Stage
Late StageTotal Funding
$21.95MKey Investors
US Department of EnergyARPA-ENational Institute on Drug Abuse (NIDA)
2024-07-31Grant· $1.97M
2023-11-22Grant
2023-04-26Grant· $6M
Leadership Team
Recent News
2025-11-03
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