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ManhattanLife · 10 hours ago

Operations Manager

Houston, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

ManhattanLife Insurance and Annuity Company, one of the oldest and most reliable health and life insurance companies in the country, is seeking an organized and highly motivated Operations Manager to join their growing team in Houston. This role will manage operations for their international life and annuity lines of business, requiring strong insurance and financial industry knowledge, as well as the ability to manage teams and operational processes.

FinanceFinancial ServicesInsurance

Responsibilities

Make important policy, planning, and strategy decisions

Help manage the day-to-day operations of our department and annuity insurance products

Develop, implement, and review operational policies and procedures

Develop, implement, and manage a system and operational workflow in our policy admin system

Oversee production, reporting, and planning

Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations

Manage escalations from agents and policy holders regarding system issues and/or requests

Work with executives and upper management to determine values, mission, and plan for short and long-term goals

Identify and address problems and opportunities for the department

Support worker communication with the management team

Qualification

Insurance operations experienceFinancial operations knowledgePerformance improvementOperations strategyMutual funds understandingBilingual in SpanishAdaptability