Humana · 4 hours ago
Director, IT Portfolio Management & Shared Services
United States
Full-time
Remote
Mid, Senior Level
$172K/yr - $237K/yr
7+ years expHumana Inc. is committed to putting health first, and they are seeking a Director of IT Portfolio Management & Shared Services. This role involves collaborating with the business portfolio team to align IT portfolio and demand, providing oversight of shared services initiatives, and leading a team to improve operational maturity and talent strategy.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Execution of the Portfolio Management function with the appropriate processes, tools, and team to deliver across all represented Segments in the IT Portfolio. Works directly with the Segment CIOs to support the execution of their strategies
Execution of the IT Prioritization process, including creating/modifying initiatives and partnering with business to create proformas and lean business cases
Ensures continuous alignment of project investments and initiatives with business strategy based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies
Organizes and prioritizes initiatives and programs based on IT Strategy, strategic roadmap, available and prioritized budgets, and ensures that the appropriate financial and organizational support is being allocated in support of those goals
Supporting IT leaders and application owners with appropriate information to understand Total Cost of Ownership (TCO), including how prioritized work impacts TCO
Supporting Agile transformation by partnering with segments to implement Agile best practices including Lean Portfolio Management
Overseeing planning, budgeting, and tracking processes, working with IT Finance to ensure we achieve our objectives
Partnering with IT Finance to analyze the trends and performance against plan, while monitoring to identify and remediate the cause of any unexpected variances
Developing and continually improve budgeting, financial projections, and operating forecast
Ad-hoc segment performance reporting & analysis
Working with IT Finance to present the monthly and quarterly financial reports
In concert with the SVP/CIO and Segment CIOs, oversees the approval process for all position additions and changes
Supporting the development and execution of IT strategy and annual planning processes, ensuring alignment with business objectives
Defining objectives, frameworks, and metrics for the IT strategic planning process and establishes ownership and timelines for key planning steps
Preparing regular updates and reports for leadership reviews and strategic planning meetings
Collaborating with IT Leaders and architects on technology roadmaps
Developing and executing communications strategy to support IT leaderships team and associates in achieving priorities
Operating rhythm: Support the SVP/CIO in the management, orchestration, facilitation, and follow-up for all departmental meetings including weekly tactical, monthly strategic, extended leadership, all hands, quarterly offsite and other key operating meetings
Change enablement: Offer organizational change management guidance and tools to support stakeholders within CWHM as they lead and experience change
Driving operational maturity by capturing and sharing key data and insights in operational dashboards that include all key metrics. Create cadence and artifacts needed to support Tech Committee, IT operations reviews, monthly business reviews, etc
Contribute to the design, rollout, and maintenance of operational dashboards and key performance metrics, providing actionable insights for IT leaders
Ensure that Segment CIOs are prepared with the information they need to maintain effective operations
Work with the SVP/CIO, along with Segment CIOs, to create, update and refine operating models
Advance labor strategy: Ensure that we have consistent models for managing resourcing demand and capacity, in concert with the annual budget and aligning to key measures for internal and external, onshore / offshore, and other ratios across the organization
Overseeing all talent development, recruiting and internship initiatives in partnership with the IT Leadership team and HR
Enhancing the associate experience that encompasses all aspects of culture – including engagement, well-being, inclusion, and diversity – in partnership with HR and the Diversity, Equity, and Inclusion team
Qualification
Required
Bachelor's Degree in a related field
7 or more years of progressive experience in IT, finance, technology strategy, or related areas
5 or more years of management experience
Excellent communication, collaboration, and interpersonal skills; able to engage and influence stakeholders at various levels
Ability to work independently with sound judgment and autonomy
Strong analytical, problem-solving, and financial analysis skills
Demonstrated leadership skills, marked by poise, positive influence, and the ability to drive change
Champions and demonstrates the ability to empower others
Advanced interpersonal, presentation, and communications skills (written and oral)
Ability to manage multiple priorities with attention to detail in a fast-paced and dynamic environment
Demonstrated ability to employ judgment and experience to make rapid, complex decisions
Demonstrated commitment to improving consumer experience and advancing organizational culture
Advanced experience leading special projects and producing metrics, measurements and trend reports
Ability to question and challenge the status quo to foster an open dialog and better outcomes
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred
Master's Degree in a relevant field
Experience within healthcare IT, including provider, payor, or technology-focused organizations
Experience supporting large-scale transformation initiatives and process improvement efforts within a complex corporate environment
Possess a solid understanding of operations, technology, communications and processes
Strong in consensus-building, organizational leadership, and ensuring optimal technical performance for the organization
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (202)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
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