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Ilitch Companies · 1 month ago

Account Executive, Group Sales

Detroit, MI

Full-time

Onsite

Entry, Mid Level

2+ years exp

Ilitch Companies is a prominent player in the sports and entertainment industry, seeking an Account Executive for Group Sales. This role focuses on driving sales of group tickets by nurturing existing client relationships and establishing new ones through exceptional customer service.

Food and BeverageHospitalityTravel

Responsibilities

Meet or exceed generated revenue from new group clients while maximizing ticket sales revenue from existing groups

Make daily outgoing phone calls to account base

Provide the most superb customer service to all clients and guests

Update and maintain all current customer databases

Perform all duties and responsibilities given

Participate in all ticket sales events and games to meet guest to ensure a positive experience

Collect data from customers in the form of surveys and enter to win contests

Process ticket orders in a timely and efficient manner

Working evenings, holidays and weekends

Actively research new sales leads to sell group packages within all entertainment entities

Set up face to face appointments weekly in effort to generate new business

Submit accurate daily, weekly and monthly reports on sales activity

Qualification

Sales experienceSports industryBachelor’s degreeMicrosoft applicationsProfessional demeanorEffective communicationOrganizational skillsAttention to detail

Required

Bachelor's degree in business, marketing, communications or related field

Minimum two years sales experience preferably in a group sales role

Knowledge of sports and entertainment industry

Possess the highest integrity and ethical standards

Effective verbal and written communication skills

Demonstrated ability to formulate solutions and resolve issues in a timely manner

Exceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment

Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint

Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records

Excellent phone étiquette and Professional demeanor

Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed

Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work

Perform other duties and responsibilities as assigned

Preferred

Knowledge and previous use of classic ticketing sources preferred, but not necessary

Company

Ilitch Companies

The Ilitch Companies' family of businesses represent leading brands in the food, sports and entertainment industries, including Little Caesars, Blue Line Distribution, the Detroit Red Wings, Olympia Entertainment, the Detroit Tigers, Olympia Development, Little Caesars Pizza Kit Fundraising Program, Champion Foods, MotorCity Casino Hotel, Ocean Casino Resort, and Tenda.

Founded in 1999

Detroit, Michigan, USA

10001+ employees