goodhouse · 4 hours ago
Office Admin
Goodhouse is a tech-first company focused on home management services, seeking a dedicated Office Administrator to support their team. The role involves managing office operations, providing administrative support, and ensuring high levels of customer satisfaction.
Property Management
Responsibilities
Front Office Management: Greet clients and visitors, answer and direct phone calls, manage incoming and outgoing mail, and maintain a tidy and organized office environment
Administrative Support: Provide comprehensive administrative support to the management team, including scheduling appointments, preparing documents, and coordinating meetings
Customer Service: Assist clients with inquiries, schedule services, provide information about our offerings, and ensure a high level of customer satisfaction
Data Entry & Record Keeping: Accurately enter and maintain customer data, service records, financial information, and other essential business documents
Billing & Invoicing Support: Assist with preparing invoices, processing payments, and managing accounts receivable/payable records in coordination with accounting
Scheduling & Dispatch: Assist with scheduling service appointments for field crews and coordinating dispatch as needed
Inventory & Supplies: Monitor office supply levels, place orders, and manage inventory to ensure adequate stock
Communication: Facilitate internal communication within the team and external communication with clients and vendors
General Office Tasks: Perform various other clerical duties as assigned to ensure efficient office operations
Qualification
Required
2+ years of experience in an office administration, administrative assistant, or similar role
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required
Excellent verbal and written communication skills
Strong organizational skills with meticulous attention to detail
Ability to multitask effectively and prioritize tasks in a fast-paced environment
Proactive problem-solver with a positive and can-do attitude
Strong interpersonal skills and the ability to work collaboratively with a diverse team
High school diploma or equivalent
Preferred
Experience with CRM software (e.g., Jobber) or similar industry-specific software is a strong plus
Associate's degree or higher preferred
A valid drivers license is preferred to operate a company vehicle on occasion
Benefits
Health Coverage: Comprehensive medical, dental, and vision plans.
Savings: Offers a Health Savings Account (HSA)