Apply on Employer Site

Abbott · 1 day ago

Global IT Hardware Asset, Managed Print, and IT Supplier Governance Manager

Illinois, United States

Full-time

Onsite

Mid, Senior Level

$113K/yr - $227K/yr

7+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Global IT Hardware Asset, Managed Print, and IT Supplier Governance Manager will oversee the global Managed Print Services program and manage the procurement and governance of IT hardware assets, ensuring service effectiveness and compliance with budgetary constraints.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Collaborate with a selected global partner to assess current print requirements across 70+ countries and 550+ sites

Where MPS is not in service, determine print solutions as local sourced or MPS

Oversee Xerox as our global Managed Print Services vendor

Oversee Dell and associated LAR’s and regional VARs on IT Asset strategies for all Infrastructure Hardware

As needed, negotiate contracts, and manage relationships with these vendors to ensure high-quality service delivery

Manage the US budget for Managed Print Services, PC refresh

Monitor and control expenditures to ensure budget compliance

Regularly review and analyze performance data to identify areas for improvement

Engage with key stakeholders to ensure their print service needs and expectations are being met

Provide regular updates and reports to senior management on the status of print services

Direct accountability for IT Hardware and Print asset policies, strategies, training and SOP’s that maintain tracking and compliance

Prepares supporting documentation for annual LRP planning, RCE scope submission

Drive consistent data governance processes and uphold the teams and sites to them

Perform or coordinate local audits with site leads, and other activities as needed, to ensure accuracy of portfolio data

Establish and manage process, procedures, and operations across participating sites to ensure accuracy of portfolio data

Collaborate with members Desktop Operations, Asset Management, and Projects Teams to provide data, ad hoc/routine reports and analysis as needed

Strong decision-making in the understanding of policies and procedures to achieve results, meet deadlines, and complete deliverables

Analyze and track the portfolio data using reporting from available data bases to inform trends, patterns, strategic direction, and cost efficiencies aligned to that data (capital, project expense, op ex requirements)

Define data requirements to ensure continuous accuracy, governance, maintenance of current and future infrastructure assets

Support the development and issuance of reports, additional requirements and needs as directed

Identify and troubleshoot data integration and integrity issues in cooperation with the appropriate team members

Attend meetings to report data related issues, requirements, challenges, and opportunities

Qualification

Hardware Asset ManagementManaged Print ServicesVendor ManagementBudget ManagementData GovernanceCommunication SkillsLeadership SkillsOrganizational Skills

Required

Bachelor's degree or At least 7+ years of experience

10 years of IT experience with 7 years in Hardware Asset Management in large or midsized global organization

Successfully managed an operating budget for Managed Print and or Hardware Asset Services, totaling $2.9 million annually or more

Proven experience and understanding of the complete hardware life cycle of print (MPS) and Hardware asset lifecycle (PC's, Network equipment, Servers, etc.)

Ability to collaborate with business leads, understand business processes and Data Management

Strong communication skills both verbal and written

Proven leadership skills, self-directed with strong work ethic

Strong organizational skills and proven ability to multi-task across multiple programs successfully