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Michaels Stores · 4 hours ago

Framing/Selling Manger

Costa Mesa-610 W 17th St

Full-time

Onsite

Mid Level

$17.50/hr - $23/hr

Michaels Stores is a leading destination for creativity and celebration, operating over 1,300 stores in North America. They are seeking a Framing/Selling Manager to lead and coach a team of framers, drive custom framing sales, and ensure high-quality customer service while adhering to company standards.

EducationMarketplaceRetail

Responsibilities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

Develop and coach the team selling behaviors

Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager

Achieve your KPI’s and manage the framing team to achieve their role KPI’s

Review sales and production workload and build plans and sales floor time for networking

Manage and execute the inventory management processes as assigned

Manage and execute shrink and safety programs

Serve as Manager on Duty (MOD)

Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development

Partners with MOD’s daily on the expectations of framing and other framers

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment

Acknowledge customers, help locate product and provide solutions

Assist with Omni channel processes

Other duties as assigned

Qualification

Custom framing experienceRetail management experienceSales team leadershipBasic computer skillsCoaching skillsCustomer relationship managementInventory managementTeam development