Event Technician, Audio Visual (Part-Time Casual) - Tampa Airport Marriott jobs in United States
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Encore ยท 3 hours ago

Event Technician, Audio Visual (Part-Time Casual) - Tampa Airport Marriott

Encore is a hospitality company seeking an Event Technician to manage audiovisual systems at the Tampa Airport Marriott. The role involves setting up and operating equipment, ensuring customer satisfaction, and maintaining effective communication with clients.

Event ManagementEvent PromotionEvents

Responsibilities

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section
Strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Understands and fosters the hotel/client relationship
Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues
Handles equipment challenges and changes in a timely and professional manner
Understands company processes, follows procedures and completes systems entry and paperwork accurately
Uses the equipment sheets to determine the equipment scheduled for set up and for strike
Interacts with other staff and outside vendors for equipment
Increases revenue by utilizing floor up-selling techniques
Works with clients to finalize invoices
Completes order entries in Navigator, as needed

Qualification

Technical Level 3 CertificationAudio Visual ExperienceCustomer Service ExperienceTroubleshooting SkillsProfessionalismSafety ConsciousTech SavvyCommunication SkillsTeamwork

Required

High School Diploma required
Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning)
A valid driver's license is required for team members that may operate Company vehicles
Additional DOT requirement may need to be met if applicable

Preferred

Associate's degree is preferred
1 year of customer service or hospitality experience is preferred
1 year of audio visual experience or equivalent in educational environment is preferred

Company

Encore

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Encore Creative is a production and event management company.

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-03-06Acquired

Leadership Team

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Jessie Essman
VP, Enterprise Project Management
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Company data provided by crunchbase