Delgado Stone Distributors · 3 weeks ago
Natural Stone Consultant (Inside Sales/ Customer Success)
Brookfield, CT
Full-time
Onsite
Mid Level
$50K/yr - $55K/yr
3+ years expDelgado Stone Distributors is a leading producer of natural stone products, focusing on building strong partnerships with Authorized Dealers. The Natural Stone Consultant is responsible for managing relationships with dealers, ensuring exceptional service, and driving growth through effective communication and support.
ArchitectureConstructionInterior DesignWholesale
Responsibilities
Serve as the primary point of contact for assigned Authorized Dealers
Manage inbound orders, quotes, and product inquiries with accuracy and urgency
Support adoption of online ordering systems and streamlined workflows
Conduct regular check-ins with dealer partners to review sales, forecast demand, and recommend stocking strategies through our Inventory Advantage membership Program IAP)
Maintain complete and accurate CRM (HubSpot) records, including Dealer Development fields and communication history
Collaborate closely with Dealer Sales Managers (DSMs) on new dealer onboarding and ongoing service for Core Dealers and IAP Members
Identify upsell and cross-sell opportunities to increase dealer revenue and product mix
Ensure a seamless, positive experience for every dealer partner — from first inquiry through delivery
Qualification
Required
3+ years of experience in inside sales, account management, or customer success — ideally within building materials, construction, or manufacturing
Strong organizational skills with excellent attention to detail
Confident communicator - comfortable managing a high-volume, relationship-driven portfolio
Experience using CRM tools (HubSpot preferred)
Ability to collaborate effectively with remote teammates and field-based sales staff
Preferred
Passion for craftsmanship, architecture, or design is a plus!
Benefits
Performance-based incentives, quarterly SPIFFs, and accuracy bonuses.
Comprehensive benefits package, paid time off, and professional growth opportunities within a fast-growing organization.
Paid time off.
Company
Delgado Stone Distributors
We are a manufacturer and distributor of some of the most inspirational Natural Stone products in the world.
11-50 employees
Funding
Current Stage
Early StageRecent News
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