Northern Architectural Systems ยท 4 hours ago
Administrative Assistant/Customer Service
Teterboro, NJ
Full-time
Onsite
Entry Level
$25/hr - $30/hr
2+ years expNorthern Architectural Systems is a growth-minded company dedicated to servicing customers with high quality building facade solutions. They are seeking a dynamic Administrative Assistant/Customer Service person at their Teterboro, NJ facility to ensure exceptional customer care and provide administrative support to the Project Support Manager.
ManufacturingReal Estate
Responsibilities
Responsible for building and maintaining professional relationships with NAS's customers
Professional demeanor and an understanding of business etiquette required
Accountable for collaborating with the Project Support Manager and other departments within NAS to resolve customer challenges and providing appropriate solutions and alternatives quickly and efficiently
Responsible for communicating information and/or updates to various departments within NAS and customers
Must be motivated, take initiative, possess a "can-do" attitude and have a strong drive for success
Continuous follow up to ensure a resolution and customer satisfaction
Strong clerical skills (i.e. filing, typing, data entry) and must be proficient in Excel
Strong active listening skills
Complete/update reports and logs for management
Must have experience communicating with all levels of management within an organization
Qualification
Required
Minimum of a high school degree required
2+ years' experience as an Administrative Assistant and/or Customer Service Representative (not in a call center)
Excellent phone etiquette and communication skills
Fluency in English, both written and verbal, displaying strong written and oral communications
Computer literate and working knowledge of MS Office
Must be proficient in Excel
Strong clerical skills (i.e. filing, typing, data entry)
Strong active listening skills
Must have experience communicating with all levels of management within an organization
Professional demeanor and an understanding of business etiquette required
Must be motivated, take initiative, possess a 'can-do' attitude and have a strong drive for success
Preferred
Bilingual (English/Spanish) a plus
Benefits
Medical, Dental and Vision benefits offered
401(k)
PTO (Paid Time Off)
Employee Training
Company
Northern Architectural Systems
Northern Architectural Systems provides material like curtain wall, window wall, storefront, and architectural window and door products
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase