NEOGOV · 2 hours ago
Client Advocate I/Peer Support Specialist ACT Team Conway
NEOGOV is seeking a Client Advocate I/Peer Support Specialist for their Assertive Community Treatment (ACT) Program. The role involves providing direct services to patients with Serious Mental Illness, promoting recovery and self-advocacy while maintaining documentation standards and collaborating with the ACT team.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide direct services through coaching mentoring and consultation to the patient to promote recovery, self-advocacy and self-direction
Promote wellness management strategies, which include delivering manualized interventions, Wellness Recovery Action Plan (WRAP) or Illness Management and Recovery
Assist patients in developing Psychiatric Advanced Directives
Model recovery values, attitudes, beliefs and personal action to encourage wellness and resilience
Maintain medical records documentation standards with QA, DMH and CARF policies and procedures
Document services collaboratively with the patient as appropriate
Provide consultation to ACT Team members to assist in understanding recovery and the role of the Client Advocate promoting a culture in which patients' points of view and preferences are recognized, understood, respected, and integrated into treatment
Serve as an active member of the ACT team, which includes facilitating the IPOC process for patients assigned to them
Regularly participate in the daily team meetings and treatment planning meetings
Ensure at least a monthly staffing of each patient that they serve
Complete all annual required trainings to include Safety, MAPS, Affairs, and clinical trainings
Demonstrate adherence to CARF standards, and SCOMH and Center policies and Procedures
Qualification
Required
A high school diploma and relevant human services or social services experience. A bachelor's degree may be substituted for the required experience
Must have a valid Peer Support Specialist Certification
Self identifies as an individual with a serious mental illness who is currently or formally a recipient of mental health services
Is in the process of their own recovery
Preferred
Bilingual abilities in English and Spanish (or another language) are a plus
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available
Retirement benefit choices
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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