Zócalo Health · 4 hours ago
Community Health Worker/Promotor(a) de Salud
Inyo County, California
Full-time
Hybrid
Entry, Mid Level
$29/hr - $31/hr
1+ years expZócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. The Community Health Worker will work directly with patients to navigate their health and social needs, providing culturally aligned care and improving patient engagement.
Hospital & Health Care
Responsibilities
Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients
Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake
Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing
Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning
Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs
Document all patient and care team interactions across multiple systems and tools
Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations
Provide culturally and linguistically appropriate health education and information
Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care
Support individualized goal setting using motivational interviewing
Conduct individual social needs assessments
Provide social support by listening to patient concerns and referring to appropriate support resources
Attend and participate in community events as a Zócalo Health representative
Coordinate internal clinical services
Qualification
Required
Fluency (verbal and written) in English and Spanish
High school diploma or GED (minimum)
Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR- Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date
1-3 years healthcare experience or healthcare navigation within the community
2 - 5 years of community work, advocacy, engagement, or organizing
Previous working experience in related jobs (health promotion, project coordination, social research, administration)
Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks
Team player who builds effective working relationships
Ability to train others
COVID-19 vaccination requirement: Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated
Flexible and able to travel to other communities
Have reliable sources of transportation
Preferred
Knowledgeable of Latino customs and cultural norms
Familiarity with Google workspace
Past experience documenting in an EHR
Training in motivational interviewing
Well-known in and have strong ties to the local Latino community
Well versed in local resources to support SDOH needs
Benefits
Comprehensive benefits (medical/dental/vision)
Generous home office stipend
Competitive compensation
Generous PTO policy including 6 paid holidays.
Company
Zócalo Health
Now serving patients in California, Texas, Washington, and Maryland (July 2025)! Introducing Zócalo Health, a primary care and care management service specializing in culturally-sensitive care for the Latino community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Erik Cardenas
Co-Founder & CEO
Tom Valdivia, MD, MS
Executive Advisor to the CEO
Company data provided by crunchbase