Trend Health Partners · 4 hours ago
Payer Services Assistant (On-site)
TREND Health Partners is a tech-enabled payment integrity company focused on improving access to healthcare by facilitating collaboration between payers and providers. The Payer Services Assistant is responsible for processing claim updates, managing health information related to medical records, and supporting auditors in their tasks.
Responsibilities
Process claim updates in TREND systems (e.g., TRENDConnect) under the direction of the Coding Manager
Clearly and concisely document actions taken to resolve assistance requests
Support auditors with tasks under the direction of the Coding Manager
Collaborate with the Health Information Management (HIM) Coordinator to process letters for medical record requests, audit findings, recovery and appeals
Contact providers/facilities to obtain records
Scan paper records for electronic processing
Maintain patient confidentiality
Secure health information from unauthorized access
Ensure compliance with all healthcare privacy and security laws, including HIPAA
May require client or vendor communication to identify and support processes
Collaborate with leadership, team members, vendors and clients to continually improve on processes
Qualification
Required
High School Diploma, or equivalent
Knowledge of administrative and office procedures and systems such as managing files and records, typing, printing and scanning, and mailing
Proficiency with Electronic Health Record (EHR) systems
Microsoft Office experience, specifically Excel
Well-developed verbal and written communication skills coupled with recognizable organization
Skilled in managing one's own time
Skilled in adjusting actions in relation to others' actions
Skilled in actively looking for ways to help people
Ability to shift back and forth between two or more activities
Ability to listen to and understand information and ideas presented verbally
Ability to read and understand information and ideas presented in writing
Preferred
Health information document management experience
Experience with medical record handling
Client communication experience
Vendor communication experience
Benefits
Health insurance
401(k) plan with employer match
Paid parental leave
Company
Trend Health Partners
Trend Health Partners is an employee owned company that provides payment accuracy services for people.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Lone View Capital
2023-01-09Private Equity
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