Gymshark · 4 hours ago
Operations Team Member - Part Time - Flagship store, New York City
US
Full-time, Part-time
Onsite
New Grad, Entry Level
$17.50/hr - $19/hrGymshark is a fitness apparel brand with a newly opened flagship store in New York City, seeking a Retail Operations Team Member. The role involves providing exceptional customer service, maintaining store operations, and embodying the Gymshark culture and values to enhance the shopping experience.
ApparelE-CommerceFitnessLifestyleRetailSporting Goods
No H1B
Responsibilities
Be a role model in product expertise, operational best practices, and brand representation, while training and sharing knowledge with the wider team
Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities
Ensure the safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times
Maintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience
Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired
Feedback and contribute to a culture of continuous learning, both individually and as part of the team
Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience
Qualification
Required
Proven recent experience of working in a fast-paced retail store with the ability to engage with customers, understand their needs, and provide exceptional service to ensure a positive shopping experience
Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed
Ability to handle customer inquiries, complaints, or issues in a calm, professional manner while finding quick, effective solutions
Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands
Experience of ensuring the store is tidy, products are well-organised, and stock is accurately managed to create a welcoming shopping environment
Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service
Clear, friendly, and effective communication with customers and team members to build rapport and share product information
Motivated to meet individual and team sales targets, contributing to the overall success of the store
Bringing energy, positivity, and a passion for fashion to every customer interaction and team collaboration
Willingness to learn about product, systems, processes, customer journey and our community
Aligned to and inspired by our brand values with a shared passion for community, wellness and fitness
Commitment to working where and when the retail teams need you on weekends and bank holidays
Full eligibility to work in the US
Ability to lift up to 50lb
Company
Gymshark
Gymshark is an online retailer and technology company of fitness apparel and accessories brands.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$261.73MKey Investors
General Atlantic
2020-08-14Private Equity· $261.73M
Leadership Team
Ben Francis
Chief Executive Officer
Kimberly Dolder
Chief Commercial Officer (CCO)
Recent News
2025-12-04
2025-10-30
Company data provided by crunchbase