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Allegiance Group + Pursuant · 3 hours ago

Senior Account Manager

Dallas, TX

Full-time

Hybrid

Senior Level

Allegiance Group + Pursuant is seeking a Senior Account Manager to deliver exceptional client results through strategic leadership and project management. This role involves developing communication plans, managing client relationships, and ensuring project success while fostering a collaborative team environment.

AdvertisingDigital MarketingInformation TechnologyMarketingOutdoor AdvertisingSoftwareUX DesignWeb Development

Responsibilities

Develops communication plans and client budgets with support from the Associate Vice President or Account Director, as needed

Advances direct response practices in architected strategies

Responsible for managing and executing projects on time, on budget and with excellence

Balances the needs of the client with proven best practices to advance sound strategy and deliver strong results with support from the Associate Vice President or Account Director, as needed

Focuses on making AGP an indispensable partner

Presents AGP work through skillful written and verbal communication

Confidently presents ideas and data insights to the Client

Actively listens with the ability to identify client needs and respond accordingly

Actively works to fully understand our Client’s business

Facilitates strategic planning, internal communication, and ensures all cross-functional team members understand project parameters and scope of work

Manages Client communication plan and workflow throughout the agency from project initiation to project completion and billing

Keeps team members informed of project developments and addresses issues via regular status meetings and published status reports

Proactively identifies and formulates solutions to potential project challenges

Develops and organizes all project documentation including strategy documents, copy documents, and data request forms

Reviews copy and design creative, production worksheets, print setups, and test emails to ensure work product aligns with project strategy

Develops quality, innovative, and creative ideas with the support of the account team and the Associate Vice President or Account Director

Leads highly productive meetings internally and with the Client

Provides clear direction/constructive feedback to all departments

Closely monitors budget estimate and billing

Meets with Finance monthly to reconcile project summaries and provides Client billing and closing direction

Partners with the Associate Vice President or Account Director to identify opportunities to expand existing budget and reallocate unused budget dollars to new priorities

Embraces a culture of continuous learning

Comfortable with change and can adapt as needed

Fosters a climate of respect and collaboration

Consistently demonstrates integrity, common sense, and professional maturity

Seeks opportunities to test, learn, and grow to produce better results that drive expanded business with existing clients

Instils confidence by exhibiting command of project work

Actively works to develop professional skills by seeking out training and other development activities

Sets clear timelines and expectations to help hold cross-functional teams accountable

Completes weekly agency resourcing to support prioritization of workload based across departments

Facilitates productive and efficient team meetings with internal stakeholders and client contacts

Ability to foster collaboration and accountability across team members to mitigate challenges and ensure project success

Serves as a team leader on key projects and celebrates team wins

Qualification

Account managementStrategic planningProject managementFiscal responsibilityInterpersonal skillsProblem-solvingAgilityVerbal communicationWritten communicationCollaboration