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Mariner Finance · 2 hours ago

Consumer Loan Specialist

San Jose, CA

Full-time

Onsite

Entry Level

1+ years exp

Mariner Finance is a company specializing in consumer finance, and they are seeking a Consumer Loan Specialist. The role involves managing customer support calls, handling sales and collections, and completing credit loan applications while achieving sales goals.

FinanceFinancial Services

Responsibilities

Handles inbound customer support calls

Manages outbound sales and collection calls

Contacts customers with past due balances to offer possible solutions and resolve delinquency

Completes full-cycle credit loan application process

Analyzes credit and financial information for current and potential customers

Consistently achieves monthly sales goals related to company products and services

Learns Federal, State, and Local Application Consumer laws to ensure compliant actions

Maintains a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required

May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service

Qualification

Sales experienceConsumer finance knowledgeTechnology proficiencyCommunication skillsGoal settingTimelinessAccuracyLicensingMotivation

Required

1+ years of experience in a sales position

Highly motivated individual with an interest in the consumer finance industry

Capable of creating and sustaining individual sales goals

Excellent written and verbal communication skills

Ability to use various technologies and learn new programs

Complete functions in a timely manner while maintaining accuracy

Must be able to obtain any essential licenses required by the state

Preferred

bachelor's degree preferred

Benefits

Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan, Flexible Spending Account (FSA), and Dependent Care FSA

Vision Insurance

Dental Insurance

Company-paid Basic Life, Long-Term Disability, and AD&D Insurance

Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance

401(k) and Company Matching Contributions

Paid Time Off - full-time employees may accrue a minimum of 120 hours per year

11 Paid Holidays

FMLA

Employee Assistance Program (EAP)

Paid Parental Leave

Referral Incentives

Education Assistance Program

Complimentary FIMC Membership Plan

Access to industry-specific training programs

Certain roles may qualify for additional benefits such as Relocation Assistance, Debt Assistance, Cell Phone Reimbursement, and Travel/Auto Reimbursement.