Kadant Solutions Division · 4 hours ago
Regional Inside Sales Representative
Auburn, MA
Full-time
Onsite
Entry Level
1+ years expKadant Solutions Division is seeking a qualified candidate for a Regional Inside Sales Associate at its Auburn, Mass. location. The role involves working with customers and internal teams to manage sales orders, generate quotes, and ensure customer satisfaction while supporting company goals and values.
CleanTechIndustrialManufacturing
Responsibilities
Work with Customers via phone calls, and emails; external and internal
Generate quotes for all non-capital items
Coordinating or entering orders
Maintaining visibility of sales orders as they flow through the process from order receipt through shipping
Processing delivery status notification for customers when requested
Communicating with Buyer/Planners when customers begin or stop ordering products of measurable levels that would affect inventory and supply
Work with customers to resolve any complaints
Assist Accounting in the investigation and completion of billing/invoice issues
Processing of returns and or credits, obtaining the appropriate authorization and necessary back up information in a timely manner
Participate in proactive team efforts to achieve departmental and company goals and be covering for each other during absences and reviewing all activities in the quest for constant improvemens of processes
Be cognizant of the importance of the position and clear in response to all of your customers
Back up for performing new item set ups for blades in Oracle ( assigning attributes, pricing, BOM's, Routers, Org's etc.)
Work using the mindset of 80/20 and customer ranking
Support our mission, values ( teamwork, integrity, dedication, respect, innovation, excellence) and customer message (mindshare, people, added value, digital transformation, user experience)
Export compliance is a plus
Qualification
Required
Bachelor's degree or equivalent of one to two years of related experience and or training or equivalent combination of education and experience
Exceptional interpersonal and communication skills
Strong desire to engage with and learn new technologies
Customer focused
Excellent organization skills
Attention to detail
Strong interpersonal skills
Ability to prioritize the workload using the 80/20 mindset and customer rankings
Ability to read, analyze and interpret documents
Ability to write business correspondence
Ability to effectively present information and respond to questions from other groups, managers and customers
Ability to read blueprints
Ability to calculate figures and amounts such as discounts, UOM conversions, and Metric Conversions
Basic personal computer skills including Microsoft Office, and to also include Outlook, Adobe
Excellent organizational, time management and communication skills
Positive attitude and ability to work independently
Strong team player
Preferred
Export compliance is a plus
Benefits
Medical, Dental and Vision insurance with best-in-class premiums.
10 ½ paid holidays.
401k with match.
Company paid life insurance benefit
Disability insurance.
Aflac insurance.
Lifelock insurance.
MetLaw legal assistance.
Employee assistance program.
Flexible spending.
Dependent care.
Educational assistance.
Employee stock purchase plan.
Company
Kadant Solutions Division
At Kadant Solutions, we help manufacturers in process industries do more and make more.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-07-29
2025-07-24
Company data provided by crunchbase