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Corel Corporation · 1 hour ago

Junior Revenue Operations Analyst

United States

Full-time

Remote

Entry Level

$55K/yr - $65K/yr

1+ years exp

Corel Corporation is seeking a Junior Revenue Operations Analyst to join their Revenue Operations team. This role will play a critical part in driving operational efficiency and effectiveness within the sales team, focusing on managing Salesforce cases and providing analytical support.

Computer Software

Responsibilities

Monitor the Salesforce (SFDC) case queue to assist with new account creation, account updates and other case types, ensuring timely and accurate setup for effective tracking and management

Assists with the management of the RFP process to ensure timely delivery of materials to the sales team

Address and resolve general Salesforce requests from the sales team, including data cleanup and system troubleshooting, to maintain smooth operational flow

Enforce data hygiene by utilizing exception-based reporting tools; responsible for the maintenance of these dashboards and the continuous improvement of data quality

Identify new areas of data hygiene focus, expanding and enhancing exception-based reporting dashboards to capture evolving data management needs

Analyze sales data and trends to provide insights and recommendations for improving sales processes, efficiency, and overall performance

Collaborate with the sales and marketing teams to align strategies and optimize the use of Salesforce for campaign management, lead tracking, and customer relationship management

Assist in the preparation of regular reports and presentations on sales metrics, revenue forecasts, and key performance indicators (KPIs) for management review

Participate in Salesforce & Salesloft training and development initiatives to stay updated on the latest features and best practices, sharing knowledge with the team to enhance collective expertise

Support the implementation and rollout of new Salesforce features or third-party integrations, ensuring seamless adoption and minimal disruption to daily operations

Contribute to cross-functional projects and initiatives as required, providing analytical support and insights to drive decision-making and business growth