Pye-Barker Fire & Safety ยท 2 hours ago
Inside Sales Representative
Miamisburg, OH
Full-time
Onsite
New Grad, Entry LevelPye-Barker Fire & Safety is an industry-leading fire, life safety and security company. The Inside Sales Representative is responsible for supporting service performance outreach, generating leads for the service sales team, and cultivating long-term customer relationships while supporting overall branch and company sales objectives.
Building MaterialConstructionPublic SafetyReal Estate
Responsibilities
Develop target customers from existing service contracts
Call on existing service customers to check on service performance levels, customer satisfaction, and ongoing needs
Develop target customers from the existing service base and active service contracts
Identify upsell opportunities and generate qualified leads for the service sales team, including new markets and expanded services
Initiate proactive sales calls with existing customers to sell additional services and solutions offered by the company
Scrub customer and service data to identify opportunities for growth and timely follow-up
Coordinate with Service Sales Representatives and branch teams, when assistance is needed, to ensure efficiency and customer satisfaction
Communicate with applicable service branch personnel to initiate additional services and secure required information, equipment, or approvals
Process required paperwork related to sales activities, service add-ons, and customer requests
Provide sales and administrative coordination to support inside sales and service growth initiatives
Assist branch administration personnel with documentation related to additional services when needed
Provide timely and accurate entries into operating and CRM systems
Ensure strict adherence to the Service Excellence programs and company standards
Provide excellent customer service across all locations and accounts
Consult with various teams and management as necessary to ensure a positive experience and delivery of a quality product for the customer
Communicate regularly with customers to maintain and strengthen working relationships
Attend meetings and provide reporting and regular status updates to management
Implement continuous improvement initiatives to standardize and streamline sales and service-related activities
Support corporate initiatives and company profitability targets
Maintain positive and cooperative working relationships with team members, service sales representatives, and branch personnel
Perform other duties as assigned by management
Qualification
Required
Proficiency in Microsoft Excel, with effective analytical skills
Strong problem-solving abilities
Experience initiating contacts with customers and providing follow-up to ensure strong customer service
Experience working against deadlines and a good record of completing projects on time
Advanced oral and written communication skills allowing effective communication with customers, superintendents, field personnel, and management
Solid decision making and problem-solving skills
Strong time management skills with great attention to detail
Ability to multi-task, prioritize responsibilities, and perform with a sense of urgency
Ability to work effectively within a team as well as independently
Proven ability to appropriately negotiate
Commitment to continuous improvement
High school diploma or GED
Benefits
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short-term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Company
Pye-Barker Fire & Safety
Pye-Barker Fire & Safety is a construction company providing sprinkler installation & inspections and industrial cleaning services.
Founded in 1946
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-01-10Private Equity
2021-06-29Acquired
2016-06-10Private Equity
Leadership Team
John Pewthers
Chief Technology Officer (CTO)
Michael Bailey
Division Chief Financial Officer
Recent News
Venture Capital
2025-12-20
Company data provided by crunchbase