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PSI (Proteam Solutions) · 3 hours ago

Quality Assurance Manager

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

PSI (Proteam Solutions) is a retail leader searching for a Digital Commerce QA Analyst to join their team. The QA analyst will support testing email marketing and transactional content, working closely with email producers to ensure quality and adherence to business requirements.

CRMInformation Technology

Hiring Manager

Patrice Johnson

Responsibilities

Check proofs against wireframes and asset tracker to ensure appropriate business requirements are met

Check email client rendering as defined by agreed upon support list

Check Movable Ink & Salesforce Marketing Cloud technical setup aligns with marketing strategy

Define and review test cases for dynamic email experiences in testing

Raise, document, triage defects alongside producers utilizing QA tracking documents

Define testing requirements and scope for daily marketing deployments

Ongoing research and testing recommendations based off of email client market share against email list open rates

Maintain and route email proof workflows to cross functional partners for approval

Work with Coordinator to optimize QA workflow, process, and tooling

Plan, execute production test activities to validate triggered/transactional emails and template updates in marketing deployments immediately following a production release

Participate in requirement gathering

Contribute feedback and QA estimation sizing

Assist UAT Business Partner needs/testing during facilitation of final User Acceptance Testing

Report overall test prep and execution progress metrics/data to the Comm Ops Manager

Drive continuous learning and improvement from the testing perspective

Other duties as assigned

Qualification

QA Analyst experienceEcommerce testingTest management toolsUAT facilitationAttention to detailProject environment experienceAutomation experienceWritten communicationVerbal communicationCross-functional teamwork

Required

2+ years holding a QA Analyst Role with a focus on ecommerce, user experience, website testing

Experience testing mobile apps, digital websites, or marketing/transactional emails

Experienced facilitating/supporting UAT, QA test phases such as integration, system testing, etc

Experienced in third-party applications including but not limited to Jira, Confluence, TestRail, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)

Experienced in setting up and executing test plans supporting integration testing, regression testing, system testing, user acceptance testing

Has expertise in mapping test cases to corresponding requirements and building out a requirement matrix

Able to take and execute based on QA Lead feedback/guidance provided

Experienced in working with third party vendors and testing third party applications

Possesses a strong level of attention to detail

Experienced in supporting and contributing to test scope identification, test requirements management, test case development, test scheduling, and defect management activities

Exhibits strong written and verbal communication skills with IT and Business audiences

Excels at working in a project environment and on cross-functional and geographically dispersed teams

Consistently delivers day-to-day assignments with a high level of quality and attention to detail

Independently develops key deliverables without supervisor oversight

Bachelor's degree in IT or equivalent experience

Preferred

Automation experience desired but not required

Company

PSI (Proteam Solutions)

Established in 1992, PSI (Proteam Solutions Inc) has grown from a one man start up to a multi-million dollar IT Consulting, Workforce Solutions and Enterprise Resource Solutions firm providing senior-level consulting and talent management solutions to both the Private and Public Sector.

Founded in 1992

Columbus, Ohio, USA

11-50 employees