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PCI Pharma Services · 1 hour ago

Clinical Associate Project Man

Rockford, IL

Full-time

Hybrid

Entry Level

$57K/yr - $64K/yr

1+ years exp

PCI Pharma Services is a company dedicated to providing life changing therapies with a global impact. They are seeking a Clinical Associate Project Manager to support clinical customer projects, ensuring project goals are met on time and within budget while providing exceptional customer experience.

BiotechnologyHealth CareLife ScienceMedical DevicePackaging ServicesPharmaceutical

Responsibilities

Provide continuous support to Project Manager and team by being the daily point contact for day-to-day internal problem solving and trouble-shooting

Leads weekly customer calls and Clinical Project Team meetings in absence of Project Manager or as designated

Creates notes for weekly customer teleconference calls and internal Clinical Project Team meetings

Creates project specific documentation including packaging/labeling protocols, variable data forms, sample shipment request forms, monthly finished goods inventories, logistics instructions, returns accountability worksheet, monthly distribution reports

Manages timing of internal process to ensure timely receipt and release of bulk, project packaging components, and shipping supplies

Communicates with customers and vendors to resolve missing or erroneous certs and documentation related to receiving and QC release of bulk, packaging components, and shipping supplies

Monitors and updates Clinical Project Coordinator with production needs for project

Creates project specific bills of material

Works closely with internal groups and vendors to ensure project milestones are achieved, including labeling and component design and delivery and on-time shipments of order requests

Identifies lot specific drug product and components for production job staging

Works with customers and sites to resolve discrepancies on end of study returns

Creates Destruction Authorization Forms and forwards to customer for destruction approval of returns, remaining finished goods, and customer owned inventories

Assists in monthly packaging and distribution invoices processing

Records data in project specific metrics

Resolves shipment delivery issues by working closely with distribution group, carriers, customer, and clinical sites

Assumes the role of the client advocate and acts as secondary client communication point for clinical packaging, storage, and distribution for assigned projects. Acts as back-up Project Manager contact for internal communications and trouble-shooting

Accountable for assigned project tasks using appropriate project planning tools

Host and manage customer visits at PCI as necessary

Support cross-functional leadership on improvement opportunities and strategic initiatives

Participate in meetings and reporting with Project Management, Operations, and Quality management

Training and on-boarding of new employees within same role as requested

Maintains and updates project plans and timelines as requested

Knowledge of and adherence to all PCI, cGMP and cGCP policies, procedures, rules and regulations as applicable to assigned clinical projects

This position may require overtime and/or weekend work

Attendance to work is an essential function of this position

Performs job duties as assigned by Manager/Supervisor

Qualification

Clinical Project CoordinationProject ManagementComputer SkillsBasic Mathematical SkillsTime ManagementTeam CollaborationAdaptabilityDecision Making

Required

Associate's Degree in a related field and/or 1-3 years related experience and/or training

Basic Mathematical Skills

Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs

Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers

Intermediate Reasoning: Ability to apply common sense understanding to carry out instructions that may be furnished in written, oral, or diagram form. Ability to deal with problems that involve several concrete variables in standardized situations