GoodVets · 2 hours ago
Hospital Operations Manager
GoodVets The Gulch - Nashville
Full-time
Onsite
Mid, Senior Level
$63K/yr - $72K/yr
3+ years expGoodVets is a nationwide network of modern animal hospitals co-owned with local veterinarians passionate about delivering gold-standard care. As the Hospital Operations Manager, you will oversee daily operations, ensuring performance and client-experience targets are met while fostering a supportive environment for the team and delivering exceptional veterinary care.
Information TechnologyPetVeterinary
Responsibilities
Lead all daily hospital operations
Ensure compliance with all operating standards and requirements
Create and maintain accurate work schedules
Hire, train, and onboard new team members—setting the bar for performance and culture
Prepare monthly reports on hospital performance, staffing needs, margins, and trends
Conduct performance reviews and provide coaching for growth
Monitor inventory, manage ordering, and maintain cost control
Support doctors, staff, and clients with clarity, speed, and professionalism
Qualification
Required
Proven work experience as a Hospital Operations Manager, Medical Office Manager or similar role strongly preferred
Three plus years in veterinary medicine with progressive responsibilities, technician background required
Powerful leadership skills and an empathetic approach to management, experience training and mentoring/developing others
Advanced skills in Practice Management Systems and MS Excel
Basic accounting skills
Demonstrated ability to implement and enforce standard operating procedures and hospital protocols to maximize productivity and patient satisfaction
Demonstrated ability to communicate clearly and effectively with hospital and corporate teams and the confidence to make important decisions
Excellent problem-solving capabilities, proactively manage and resolve conflict and the ability to work well under pressure
Demonstrated passion to make a difference in pets and people's lives
Benefits
Comprehensive medical, dental, and vision insurance to keep you and your family well—plus flexible spending options and disability coverage.
401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals.
Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance.
Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location.
A Culture that Values You: Be part of a team that leads with empathy, prioritizes collaboration, and celebrates each other’s wins—big and small.
Company
GoodVets
GoodVets offers friendly veterinary care provided by professionals who love animals.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
General Atlantic
2023-09-13Private Equity
Leadership Team
David Saginur
Co-Founder and COO
K
Kimon Korres
President
Recent News
2024-02-20
Source of the Spring
2024-02-20
Company data provided by crunchbase