Service Engineer jobs in United States
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Tetra Pak · 4 minutes ago

Service Engineer

Tetra Pak is committed to making food safe and available everywhere, and they are seeking a Service Engineer to deliver high-quality service to customers. This role involves troubleshooting complex issues, training operators, and maintaining food processing and packaging equipment at customer facilities to ensure optimal performance.

ConsumerFood ProcessingPackaging Services
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Travel to customer sites to:
Perform preventive and corrective maintenance, troubleshooting, and installations
Analyze technical issues and escalate when needed using standard operating processes
Train customer operators and support production efficiency
Perform installation, commissioning, and performance validation of Capital Equipment at customer sites in alignment with the Installation-to-Performance (ItP) process
Serve as lead engineer for Level 1 and Level 2 Capital Equipment installations, ensuring adherence to the ItP framework and customer requirements
Lead the planning, coordination, and execution of preventive maintenance activities, maintaining compliance with the defined scope of service Efficiently reinstate equipment and production lines to operational status in accordance with agreed service targets
Conduct root cause analysis, restore baseline operating conditions, and troubleshoot mechanical and electro-mechanical issues to ensure optimal system performance
Monitor service contracts and contribute to business development
Ensure compliance with safety, food quality, and reporting standards
Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery
Maintain a clean, safe work environment
Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team

Qualification

Preventive maintenanceTroubleshooting industrial systemsEquipment installationsAutomation knowledgeIndustrial systems educationHands-on experienceEnglishCustomer-first mindset

Required

Plus 5 years' experience in installations, maintenance and/or service work
Capability of independently performing preventive maintenance, troubleshooting industrial systems, executing installation task, completing rebuilding kit operations, and managing system upgrade implementations
Education in industrial systems, automation, or process engineering
Hands-on experience in maintaining manufacturing equipment is required
Proven ability to independently perform preventive maintenance, equipment installations, and rebuilding kit tasks
Strong automation knowledge in Allen Bradley frequency drives, GE Fanuc, Rockwell RSLogix 5000, DeviceNet, and Ethernet communication, or similar technologies
Ability to travel up to 90% of the time
Intermediate level of English (written and verbal)
A proactive, customer-first mindset

Preferred

Familiarity with PAM/SAM and DMC is a plus

Benefits

401k company match
Paid time off
Paid holidays
Health, dental, vision, life and disability insurance
Paid parental leave
Company credit card
And much more!

Company

Tetra Pak

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Tetra Pak is a multinational food packaging and processing company of Swedish origin with head offices in Lund, Sweden and Lausanne,

H1B Sponsorship

Tetra Pak has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (27)
2023 (7)
2022 (17)
2021 (10)
2020 (4)

Funding

Current Stage
Late Stage

Leadership Team

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Stelios Mourouglakis
Managing Director | Tetra Pak Egypt Area
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Company data provided by crunchbase