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Mid Penn Bank · 4 hours ago

Loan Administration Processor - Harrisburg, PA

Harrisburg, PA

Full-time

Onsite

Entry Level

1+ years exp

Mid Penn Bank is now hiring a Full-Time Loan Administration Processor. The Loan Administration Processor is responsible for onboarding consumer and residential loans, processing loan modifications, and ensuring compliance with regulatory guidelines while providing support to internal and external customers.

BankingFinanceFinancial Services

No H1B

Responsibilities

Performs review of loan documents to extract and analyze critical data for input of consumer and residential loans into the loan servicing system

Performs verification of note and write-up for dollar amount, effective date and loan authority prior to processing new loan funding

Processes Change In Terms (CITs), renewals, modifications and extensions on existing loans

Completes peer review of loans and CITs for accuracy

Processes all fee transactions relating to loan settlement

Monitors Loans in Process accounts to ensure outstanding items are cleared within three (3) working days

Ensures all appropriate documentation is received and maintained to meet or exceed compliance and regulatory guidelines

Maintains or exceeds published service level standards for all workflow channels

Escalates issues to management as necessary

Onboards consumer and residential loans and processes loan modifications according to procedures, guidelines and expectations

Reviews credit and loan documentation to ensure proper uploading on all loans

Stays current and up to date with products, services, and procedures for various types of loans

Uses critical thinking skills to analyze multifaceted issues, develop effective solutions, and apply logical reasoning to troubleshoot issues and improve processes

Completes work with exceptional accuracy and attention to detail

Responds to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy

Handles direct communications, both written and verbal, with customers and other parties

Handles customer telephone calls

Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information

Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate personnel

Prepares and processes requests in accordance with applicable procedures and policies to ensure compliant collateral perfection

Maintains confidentiality of customer information

Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances

Regular and predictable attendance is required

Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances

Regular and predictable attendance is required

Qualification

Loan processingMicrosoft ExcelAttention to detailInterpersonal skillsCritical thinkingMicrosoft WordMicrosoft AccessMathematics skillsTyping skillsCommunication skills

Required

A high school diploma or equivalent

A minimum of one (1) year related experience in loan operations -- consumer, residential and commercial normally required

Moderate reading, writing, grammar, and mathematics skills

Moderate interpersonal relations and communicative skills

Moderate typing and PC skills, including knowledge of Microsoft Excel, Access, and Word

Loan processing ability

Ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less

Visual, auditory and speaking skills

Regular and predictable attendance is required