AMAROK Security · 3 hours ago
Field Service Technician
AMAROK is the nation’s leading provider of highly advanced perimeter security solutions, protecting over 7,000 commercial and industrial properties. As a Field Service Technician, you will provide expert preventive maintenance, repairs, and system upgrades, ensuring the security and functionality of systems nationwide through overnight travel within a designated service radius.
Security & Investigations
Responsibilities
Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance
Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed
Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work
Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support
Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing
Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently
Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines
Track and submit expense reports in compliance with company policies
Qualification
Required
Must be available to travel Monday–Friday weekly
Valid Driver's License
At least 2+ years of hands-on experience troubleshooting and installing systems (experience with access control systems and/or fire alarms is a plus)
Ability to lift and maneuver heavy objects as needed & safely climb a ladder up to 30 ft
Ability to operate various forms of power equipment such as: aerial lifts, concrete saws, jack hammers, augers, mixers, etc
Strong ability to analyze and troubleshoot system issues effectively
Basic Math Skills – Necessary for measuring, calculating, and troubleshooting system configurations
Preferred
OSHA certification and/or familiarity with OSHA compliance is strongly preferred
Benefits
Excellent benefits package (Medical, Dental, Vision)
Tuition Reimbursement Program
Company vehicle and company paid travel expenses
Highly competitive pay (windshield time paid)
Short & Long-term disability
Life Insurance
Flexible Spending Account (Section 125)
Matching 401K retirement plan
Excellent training
Career Advancement
Yearly Bonus
Nightly Per Diem