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B. F. Saul Company Hospitality Group · 4 hours ago

Banquet Server Full Time- Holiday Inn Dulles - starting at $17/hour

Sterling, Virginia

Full-time

Onsite

Entry Level

$17/hr - $18/hr

1+ years exp

B. F. Saul Company Hospitality Group is a long-standing subsidiary in the Washington, D.C. area, operating a portfolio of over 20 business class hotels. The Banquet Server position involves serving food and beverages to guests, ensuring exceptional guest service, and maintaining banquet areas in accordance with health regulations and brand standards.

Association

Responsibilities

Anticipates and responds to guests in a friendly, positive and timely manner

Provides the highest quality service to guests using proper serving techniques

Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary

Understands and follows Holiday Inn guest service recovery program

Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques

According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded

Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable

Adheres to all health regulations, keeping and local liquor laws

Responsible for proper use of all banquet collateral and equipment

Adheres to cost controls to reduce expenses and waste

Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with Holiday Inn, local, state, and federal regulations

Follows all Holiday Inn procedures for guest/associate incidents

Knowledgeable of hotel emergency procedures

Produces required volume of work by planning, organizing and prioritizing work duties

Adheres to Holiday Inn attendance policy, grooming/appearance standards, general work rules and department procedures

Attends all required department and hotel meetings

Assists bartenders and works as a team player to ensure all guest needs are met

Completes all assigned duties within or outside the normal scope of responsibilities

Completes all required side work, and takes initiative to assist wherever necessary

Actively contributes to the success of the guest experience

Qualification

TIPSCARE certificationGuest service experienceBanquet serving experienceAttention to detailEnglish proficiency

Required

High school diploma/GED or equivalent experience required

TIPS or CARE beverage service certification desired, or the ability to obtain certification is required

Must have one or more years of previous guest service experience

Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment

Must have the ability to speak, understand, and write English in order to meet guest's needs

Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis

Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift