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CathWorks · 4 hours ago

Field Network Engineer Location: United States (Multiple Regions)

United States

Full-time

Remote

Mid Level

3+ years exp

CathWorks is advancing coronary physiology with the FFRangio® System, leveraging computational science and AI to deliver fast, accurate physiologic insight without pressure wires or hyperemic agents. As a Field Network Engineer, you will be the technical lead responsible for deploying and supporting the FFRangio System across US hospitals, ensuring smooth installations and ongoing system performance.

Health CareMedicalMedical Device

Responsibilities

Lead complete system installations, including hardware setup, cabling, environmental checks, workstation configuration, and integration with hospital CArm and PACS/DICOM environments

Conduct and manage preinstall IT planning, reviewing site walkthroughs, validating technical requirements, and aligning timelines with hospital IT, biomed, and imaging teams

Coordinate Information Security and IT reviews, complete InfoSec assessments, addressing followup questions, and provide documentation required for hospital approval

Support network configuration (endtoend)—port activation, IP assignments, DNS, routing, VLAN segmentation, firewalls, AETs, and data transfer workflows

Troubleshoot complex issues including connectivity failures, DICOM metadata problems, system processing errors, workstation performance, and hardware malfunctions (onsite and remote)

Support account activations, ensuring the system is operating optimally for patient procedures; provide rapid response for any workflow or technical interruptions

Document all configurations and work performed, including installation reports, system setup details, service findings, and escalation notes for QA/R&D

Serve as the technical liaison between hospital teams, imaging vendors, third-party field engineers, CathWorks internal teams, and Medtronic commercial partners

Provide oncall and remote support, guiding customers and field personnel through troubleshooting and workflow issues

Train hospital personnel and partner field engineers, ensuring consistent, safe, and effective system usage and troubleshooting capability

Identify improvement opportunities, providing structured feedback to R&D, QA, Product, and Operations based on realworld site experience

Qualification

Network engineeringHospital IT experienceMedical imaging knowledgeDICOM familiarityWindows OS diagnosticsTroubleshooting skillsIndependent operationCommunication