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Petco · 2 hours ago

Department Manager

Myrtle Beach, SC

Full-time

Onsite

Mid, Senior Level

1+ years exp

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. The Operations Leader - Merchandise is responsible for operational execution within the Pet Care Center, ensuring effective merchandising and inventory management operations while training and supporting a high-performing team.

Animal FeedNutritionPet

H1B Sponsor Likely

Responsibilities

Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans

Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall

Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set. through training and coaching partners

Process register transactions in a way that creates a great experience for each guest

Be proficient within our selling model and support guest interactions as needed

Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Endless Aisle, and overall Guest Experience

Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards

Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals and adheres to Veterinary Protocol for all sick animals

Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence

Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards

Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards

Abides by and implements all company policies and procedures, including but not limited to those designed to minimize shrink

Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy

Ensures that the store is opened and / or closed in accordance with established policies and procedures

Accountable as Leader on Duty for supporting for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions

Train, coach, and develop Pet Care Center operations partners in close partnership with the sales team

Promote a positive leadership culture of teamwork, inclusion, and collaboration

Operations Leaders are expected to display and champion the Petco Leadership Expectations

MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth

PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority

FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork

PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company’s plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco’s partners through developmental programs and leadership opportunities

ENGAGE AND BE PRESENT. Represent Petco’s brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment

Qualification

Inventory ManagementMerchandising ManagementBusiness AcumenTeam LeadershipGuest ServiceCommunication SkillsOrganizational SkillsProblem-Solving SkillsSafety ProceduresTrainingDevelopmentCollaboration

Required

A high school diploma or its equivalent required; some college level business/management courses preferred

1 or more years of management experience or the equivalent is required, with 2 or more years preferred

Must be licensed to operate a motor vehicle

Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed

Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service

A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others

Benefits

Health and financial benefits

401K

Incentives

PTO

Company

Petco

Glassdoor3.0

Where the Pets Go. Celebrating 60 years of helping pets live their best life!

Founded in 1965

San Diego, California, USA

10001+ employees

https://www.petco.com/unleashed

H1B Sponsorship

Petco has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (27)

2024 (19)

2023 (31)

2022 (27)

2021 (20)

2020 (21)