The Community Builders, Inc. · 2 hours ago
Service Maintenance Manager
Chicago, IL
Full-time
Onsite
Senior Level
5+ years expThe Community Builders, Inc. is one of America's leading nonprofit real estate developers and owners, focused on strengthening neighborhoods nationwide. The Service Maintenance Manager is responsible for the physical operations of the community, leading the maintenance team, and ensuring a quality living environment for residents through effective management and hands-on work.
ConstructionProperty ManagementReal Estate
Responsibilities
Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community
Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services. Review completed work orders and unit turn for quality of work and repair trends to address
Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards
Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow-removal, replacement of light, plumbing, electrical work, roof repairs, appliance evaluation and other repairs
Manage preparation and make repairs for REAC/HQS inspections and audits
Participate in financial review with Community Manager on maintenance, utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations
Complete budgeted capital improvements and manage vendors service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion of capital projects and vendor services
Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPE
Available for weekend work, on-call rotation and emergency service call duties
Qualification
Required
Provide direction, guidance, and supervision to all maintenance team members and vendors/contractors at the community
Manage and participate in the completion of routine and preventive maintenance work orders and unit turns in a timely manner including scheduling vendor contracted services. Review completed work orders and unit turn for quality of work and repair trends to address
Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards
Oversee cleaning, painting, interior/exterior decorating and maintenance, landscaping, snow-removal, replacement of light, plumbing, electrical work, roof repairs, appliance evaluation and other repairs
Manage preparation and make repairs for REAC/HQS inspections and audits
Participate in financial review with Community Manager on maintenance, utility and capital related expenditures to meet budgeted goals and enhance knowledge of operations
Complete budgeted capital improvements and manage vendors service contracts (HVAC, Pest, Snow, Landscaping, etc.) by developing scope of work, managing the competitive bid process, and monitoring completion of capital projects and vendor services
Manage maintenance shop and inventory to company standards and lead with a safety mindset including wearing appropriate PPE
Available for weekend work, on-call rotation and emergency service call duties
Must be able to remain in a stationary position 50 percent of the time
Commutable radius to property
Must be able to ascend/descend a ladder
Frequently moves equipment weighing up to 50 pounds across sites
Constantly works in outdoor weather conditions
Leadership skills and understanding of effective management of personal development and career paths for all employees desired
Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
Excellent verbal and written communication skills required
“Excellent Customer Service” skills required
High School diploma or equivalent required
5+ years of multi-family type operational management experience, preferably with a comparable role in multi-family experience
Experience in training, budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills
One or more industry-Trade certifications/Degrees (NAHMS, CAMT, OSHA, HVAC, ETC) required
Willingness to get any required certification(s) within 6 months of hiring to meet any specific site/area needs
Knowledge of all hand and power tools, cleaning supplies, and protective equipment
Preferred
Knowledge of Federal Fair Housing Laws & Guidelines a plus
Bilingual “a plus”
Benefits
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential, 24/7 Employee Assistance Program
Company
The Community Builders, Inc.
The Community Builders, Inc. (TCB) is a leading nonprofit developer of mixed-income housing in the United States.
501-1000 employees
H1B Sponsorship
The Community Builders, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$9.52MKey Investors
Community Development Financial Institutions FundCiti FoundationTD Bank
2024-10-23Grant· $4.5M
2024-09-24Grant· $0.5M
2024-03-05Grant· $1M
Leadership Team
Bart Mitchell
President & CEO
Morgan Wilson
Chief Financial Officer
Recent News
2025-11-07
EIN Presswire
2025-04-29
Seattle TechFlash
2025-04-15
Company data provided by crunchbase