ICONMA · 3 hours ago
Senior Systems Analyst
United States
Full-time
Remote
Senior Level
$50.80/hr - $63.50/hr
7+ years expICONMA is a leading provider of Healthcare Delivery Systems and Solutions, seeking a Senior Systems Analyst for their Remote location. The role involves analyzing system requirements, developing solutions, and collaborating with teams to ensure successful project delivery.
Staffing & Recruiting
Responsibilities
Functions as an individual contributor under minimal supervision, contributing to non-routine problem-solving and/or designs, and implements new software applications or programs; coordinates and plans all the tasks required for implementation, operations and maintenance
Analyzes and studies system requirements and develops methods for problem-solving by producing complex flow charts/data flow diagrams and/or associated documents
Advises on computer requirements and limitations to help define automation needs
Develops detailed, coding-level flowcharts, action diagrams, pseudo codes, and associated documents from high-level flowcharts
Collaborates with senior team members on system design, documents and maintains software component specifications in detailed technical design
Collaborates with global development and testing team and for the successful delivery of the project
Leads design discussions with application and program team leads
Develops pseudo codes, tables, and narrative descriptions to implement changes
Provides technical consultation in solving problems of design and reliability, and in maintaining the ability of the system
Writes procedural guidance to be followed by users
Maintains files, records, and operational data, and prepares periodic and special reports and other various documents pertaining to assignments
Participates in the testing of computer programs, revising and refining all necessary documentation as testing is completed
Monitors system errors, diagnoses, and corrects errors
Participates in the review of existing programs to make refinements that increase their efficiency
Triages production tickets and troubleshoots issues as needed; communicates with customer as appropriate
Excellent understanding of how software applications and programs are developed, deployed, and maintained
Fully understands the software development life cycle (SDLC) and software testing life cycle (STLC) as well as system support and maintenance processes; demonstrates strong knowledge of applications methodologies, best practices, and procedures; and applies them to projects to ensure that applications objectives are achieved
Demonstrates business knowledge in one or more domains
Understands the concept of SLAs / OLAs in support of system operations
Tracks and manages work through an internal ticketing system
Adheres to CMMI standards and process level improvements
Excellent understanding of standard operating procedures in Operations and ITIL processes
Participates in meetings with customer and actively contributes towards resolving problems and walking through design solutions as needed
Possesses unwavering commitment to customer service and operational excellence
Assists in supporting client presentations and demos
Provides technical and operational support to projects and programs
Keeps abreast of new technology and market developments
Requests and gives both negative and positive feedback
Guides and mentors junior Systems Analyst staff in ensuring compliance with operations release standards and best practices
Conducts knowledge transfer to junior Systems Analyst staff and provides training on new techniques and processes
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field
7–11 years of experience in software development across multiple programming languages and operating systems
Experience with the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
Experience supporting system operations using ITIL processes
Advanced experience with relational database development (Oracle, SQL Server)
Strong PL/SQL development skills, including: Stored procedures, packages, functions, and triggers
Performance tuning and optimization of complex queries
Experience working with large datasets and relational database concepts
Experience with version control and defect management tools (e.g., Git, SVN, JIRA)
Experience in healthcare industry, RA Process, 835, Claims module
Strong understanding of client-server architecture
Experience designing and building scalable, high-availability applications
Strong analytical and problem-solving skills
Strong written and verbal communication skills, including the ability to explain technical issues and solutions to stakeholders
Ability to work independently and collaboratively in cross-functional teams
Ability to manage multiple priorities and meet delivery commitments
Preferred
Master's degree in Computer Science, Information Systems, or a related field
Domain knowledge of Medicare, Medicaid, or other healthcare programs
Experience with object-oriented analysis and design and modern programming languages (e.g., Java, .NET, SQL)
Experience with web-based application development and client-server architecture
Strong understanding of relational database concepts and performance optimization
Familiarity with UML or similar modeling techniques
Experience with Linux-based environments and scripting languages (e.g., Python, Perl)
Familiarity with modern web technologies (e.g., AJAX, XML-RPC)
Proficiency with Microsoft Office and collaboration tools (e.g., SharePoint, WebEx, Teams)
Benefits
Health Benefits
Referral Program
Company
ICONMA
ICONMA: Your Partner in Global Staffing Solutions and Digital Transformation ICONMA is a globally recognized, Woman-Owned staff augmentation and technology consulting firm.
1001-5000 employees
H1B Sponsorship
ICONMA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (31)
2023 (26)
2022 (39)
2021 (37)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Claudine George
Founder and CEO of ICONMA, LLC
Company data provided by crunchbase