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AutoZone · 2 hours ago

Territory Sales Manager

Coeur d'Alene, ID

Full-time

Onsite

Mid, Senior Level

3+ years exp

AutoZone is a leading retailer and distributor of automotive parts and accessories. As a Territory Sales Manager, you will oversee the commercial performance of multiple stores, lead sales teams, and ensure exceptional customer service while driving profitability and market strategies.

AutomotiveE-CommerceRetailSales

Responsibilities

Build loyalty and trust with current and prospective commercial customers

Visit accounts regularly to ensure service quality and timely deliveries

Address customer concerns and turn complaints into compliments

Drive sales growth and profitability across the territory

Motivate and lead Commercial Managers and Mobile Sales Reps to achieve targets

Develop market analysis and action plans for commercial accounts

Identify new business opportunities through face-to-face and phone outreach

Partner with Operations to ensure smooth customer experience from order to fulfillment

Ensure stocking programs are maintained weekly per policy

Monitor store performance and provide feedback to improve service and productivity

Lead and coach Commercial AutoZoners to deliver WOW! Customer Service

Ensure compliance with company policies, loss prevention, and safe driving procedures

Maintain a safe working environment and enforce PPE usage

Properly maintain company vehicle and report maintenance issues

Analyze sales reports and take appropriate action

Understand and apply P&L and gross profit principles

Follow accident procedures and ensure driver status compliance

Qualification

Outside sales experienceSales strategy developmentTeam managementAutomotive industry experienceCRM systems familiaritySales metrics understandingCustomer service orientationCommunication skillsNegotiation skillsOrganizational skillsProblem-solving skills