Bass Pro Shops · 3 hours ago
Team Lead - Footwear
Garner, NC
Full-time
Onsite
Entry, Mid Level
2+ years expBass Pro Shops is a leading retailer in outdoor and recreational products, and they are seeking a Team Lead for their Footwear department. The Team Lead will provide daily direction to associates, support sales goals, ensure customer satisfaction, and maintain merchandising standards.
E-CommerceHuntingRetail
Responsibilities
Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals
Provides daily direction to the associates within the department
Prepares to-do / Task lists
Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office
Insures a pleasant and productive shopping experience for all customers
Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment
Resolves customer and associate opportunities with GSM / DM and HR Manager
Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.)
Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff
Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items
Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up
ALL OTHER DUTIES AS ASSIGNED
Qualification
Required
High School Diploma or equivalent
2 to 4 years in Retail Sales
Ability to calculate figures and amounts such as discounts, commissions, and percentages
Ability to read and analyze certain reports
Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
Ability to conduct meetings and presentations to groups
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
Demonstrated strong interpersonal skills
Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/or fingers
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments
Performs duties within scope of general company policies, procedures, and objectives
Analyzes problems and performs needs assessments
Uses judgment in adapting broad guidelines to achieve desired result
Regular exercise of independent judgment within accepted practices
Makes recommendations that affect policies, procedures, and practices
Preferred
Supervisory experience is a plus
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Company
Bass Pro Shops
Your Adventure Starts Here! Find gear for Fishing, Boating, Hunting, Camping, and much more at Bass Pro Shops. It is a sub-organization of Great American Outdoors Group.
10001+ employees
H1B Sponsorship
Bass Pro Shops has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (9)
2023 (15)
2022 (14)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2015-02-10Series Unknown
Leadership Team
Gary Wissig
Sr. Director, Revenue & Business Intelligence
Recent News
Arizona Daily Star
2025-12-28
EIN Presswire
2025-11-12
Company data provided by crunchbase