Central Network Retail Group, LLC (CNRG) · 2 hours ago
Team Leader
Moncks Corner, SC
Full-time
Onsite
Mid LevelCentral Network Retail Group, LLC (CNRG) is seeking a Team Leader responsible for all store activities in the absence of salaried store management. The role involves leading store associates, ensuring customer service excellence, and managing store operations while exemplifying the company's culture and values.
E-CommerceRetail
Responsibilities
Exemplify and ensure CNRG’s Mission and Values remain forefront in daily business as well as keeping all associates informed as to store and company expectations and news
Ensure aggressive customer service is defined to associates and demonstrated as part of total store operations to exceed customer expectations
Supervising other associates as assigned
Maintaining a high level of enthusiasm, commitment, and energy, and motivating other associates to do the same
Providing appropriate solutions to customers questions
Keeping up-to-date on all current programs, company procedures, and communicating them to all team players
Properly coordinating merchandise orders to keep up with sales trends and customer demand
Completing cycle counts in a timely manner and reconciling any inventory discrepancies
Demonstrating leadership and adhering to CNRG’s Mission, Vision, and Values
Training all incoming new associates in product knowledge, selling skills, and customer service
Maintaining the appearance of the sales floor and stock areas to include stocking product
Creating merchandise displays to improve sales and ease of shopping
Working with other associates in order to complete tasks and achieve budgeted goals
Cleaning the store and exterior areas of the facility
Helping identify and correct safety problems or hazards
Completing price shops and price changes in a timely manner
Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk
Other functions as assigned by her/his supervisor
Qualification
Required
Must exemplify the company's culture through the execution of the Mission and Values
Demonstrate aggressive customer service at all times
Effectively lead all store associates
Responsible for total store operations in the occasional absence of salaried store management
Develop expertise in company culture, merchandising, shrink control and operational aspects of the store
Continuously focus on career development toward senior management
Become knowledgeable of the local market, customer base, seasonality opportunities, competitors and other specifics of the local market that may influence the business
Manage time to help achieve budgeted store goals
Instill CNRG's Mission and Values in all associates
Ensure the entire store operates according to CNRG's operational guidelines
Supervising other associates as assigned
Maintaining a high level of enthusiasm, commitment, and energy
Motivating other associates
Providing appropriate solutions to customers questions
Keeping up-to-date on all current programs, company procedures, and communicating them to all team players
Properly coordinating merchandise orders to keep up with sales trends and customer demand
Completing cycle counts in a timely manner and reconciling any inventory discrepancies
Demonstrating leadership and adhering to CNRG's Mission, Vision, and Values
Training all incoming new associates in product knowledge, selling skills, and customer service
Maintaining the appearance of the sales floor and stock areas to include stocking product
Creating merchandise displays to improve sales and ease of shopping
Working with other associates in order to complete tasks and achieve budgeted goals
Cleaning the store and exterior areas of the facility
Helping identify and correct safety problems or hazards
Completing price shops and price changes in a timely manner
Must be certified in all areas in the store to include but are not limited to inside and outside forklifts, DOT, gate, receiving and service desk
Demonstrate leadership and problem solving skills
Be able to manage with limited supervision
Good oral/written communication skills in order to effectively interact with customers, vendors and other associates
Understand aggressive customer service and be team-oriented
Develop good management and organizational skills
Develop ability to understand and interpret data presented in statistical or numerical form
Detail oriented and handle multiple tasks in a fast paced environment
Able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs., handle large odd shaped items, and stock items in overhead areas
Able to work a flexible schedule including weekends, evenings, and holidays
Benefits
Fantastic employee discount
401k with employer match
Employee Assistance Program
Vision
Dental
Critical Illness
Accident plan
Medical
LTD/AD&D
STD
Life Insurance
Dependent Life Insurance
Will prep services
Company
Central Network Retail Group, LLC (CNRG)
Central Network Retail Group, LLC (CNRG) is a multi-format, multi-brand retailer operating 145 hardware stores, home centers, and lumberyards throughout 16 states across the US.
Founded in 2011
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Craig Cowart
COO
Company data provided by crunchbase