MAPFRE · 4 hours ago
Operational Support Services Rep
Webster, MA, US
Full-time
Onsite
New Grad, Entry LevelMAPFRE is an insurance company seeking a highly organized individual to join their Insurance Operations team. The role involves reviewing, verifying, and processing incoming insurance-related documentation to support various areas of Insurance Operations.
InsuranceLife InsuranceProperty Insurance
Responsibilities
Process and deliver correspondence to intended party for Claims and Underwriting
Index documents received electronically and scanned documents
Utilize existing unit and company policies and procedures to complete all assigned functions correctly and efficiently within stated deadlines
Process Merit Rating Board Hearing Lists and Claim print requests
Process various data entry functions and clerical support
Verify accuracy of independent vendor bills in preparation for payment by Accounts Payable
Print and mail letters, brochures, certified mail, agency mail, Partner Select forms, manual checks and transcribe various recordings of interviews, E-letters, memos, reports, and form letters
Process Auto Injury Solutions No Match/Exception reports/letters and update the medical bill log
Respond quickly and independently to lobby visitor concerns
Qualification
Required
High school diploma or equivalent
Strong organization and prioritization skills
Effective verbal and written communication skills
Ability to work in a fast-paced environment with minimal supervision
Must have strong PC skills for recordkeeping and research and strong working knowledge of Microsoft Office
Ability to interact well with others in a team environment
Working knowledge of several types of office equipment i.e.: scanners, photocopiers and the ability to use external vendors file online tools
Basic math skills
Preferred
Previous experience in a customer service position helpful
Knowledge of automated inventory systems, alphanumeric cataloging and basic purchase order creation preferred
Company
MAPFRE
MAPFRE a global insurance company.
Founded in 1935
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-09Acquired
Leadership Team
Dan Olohan
Chief Operations Officer
Jaime Tamayo
CEO INTERNACIONAL
Recent News
MarketScreener
2025-11-01
Company data provided by crunchbase