Operations Strategy Manager jobs in United States
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Trunk Space Storage · 13 hours ago

Operations Strategy Manager

Trunk Space Storage is a startup focused on scaling its self-storage platform. They are seeking an Operations Strategy Manager to drive operational improvement initiatives, manage performance reporting, and support the scaling of new store transitions while collaborating with senior leadership.

Logistics & Supply Chain

Responsibilities

Partner with Operations leadership to identify, prioritize, and drive platform-wide operational improvement initiatives from concept through execution and measurement
Own core operational reporting and performance dashboards, translating data into clear insights and recommendations for the CEO, Operations leadership, and investors
Lead the operational execution of new store transitions and major operational changes, coordinating cross-functional stakeholders and ensuring smooth handoff into steady-state operations
Own the ongoing improvement of core operations systems, tools, and workflows, ensuring data accuracy, usability, and consistency across locations
Maintain and continuously improve the Operations Playbook, documenting standard processes and driving alignment and adoption across the organization
Manage performance of key third-party operational vendors, analyze costs and outcomes, and support initiatives to improve service levels and reduce operating expense
Support the design, rollout, and scaling of centralized and remote operating initiatives, including vendor evaluation, operating model design, and field adoption
Drive clear, timely communication to field teams regarding operational changes, and support change management planning to ensure consistent execution and adoption

Qualification

Analytical expertiseModern AI toolsCross-functional collaborationProcess managementData analytics platformsCommunication skillsProblem structuringRetail experienceStartup experienceVendor managementLeadership skills

Required

1-2+ year(s) as “Best athlete” capabilities in analytics, strategic thinking, problem structuring, communication and synthesis, process management and leadership like skills in top Management Consulting players
Significant user of modern AI tools and applications – e.g., ChatGPT, Gemini, Claude, etc
6 months+ of experience of working with frontline workers in retail or operations (e.g., 1-2 consulting engagements)
Proven analytical expertise – e.g., degree in Math or Sciences, work experience with heavy analytical requirements, direct experience interpreting performance reporting, dashboards, and operational metrics
Proficient in common software tools (MS Office suite) and demonstrated ability to learn new software capabilities quickly (e.g., Monday.com, Tableau, etc.)
Experience working cross-functionally with senior stakeholders and influencing without direct authority
High level of ownership, accountability, and comfort operating in a hands-on, fast-changing environment
Excellent written and verbal communication skills, with the ability to clearly present insights to executive leadership

Preferred

The ideal candidate would preferably live in the DFW area
1-2+ year(s) of working at a well-known consulting Firm
Bachelor's Degree
Experience in or passion for real estate preferably in self-storage, real estate, or hospitality
Experience with data analytics platforms such as Tableau
Experience evaluating and working with third-party vendors or service providers
Prior work in a startup environment

Company

Trunk Space Storage

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At Trunk Space Storage, we provide self-storage property management tailored to meet the needs of our tenants as well as our property-owners.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase