Empathy · 1 hour ago
Senior Manager, PR & Communications
New York, NY
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $143K/yr
7+ years expEmpathy is transforming the way families navigate life’s most difficult times by combining technology with compassionate human care. As Senior Manager, PR & Communications, you will own Empathy’s media relations and partner-facing communications, working closely with the marketing team to amplify the company's voice and strengthen relationships with key reporters.
AppsHealth CareInformation TechnologySoftware
Responsibilities
Develop and execute Empathy’s media relations strategy—cultivating relationships with journalists, editors, and producers across business, tech, trade, and lifestyle outlets
Lead proactive and reactive press efforts, manage inbound media requests, and secure high-impact coverage that reinforces Empathy’s leadership and credibility
Collaborate with external Comms partners and own day-to-day management of our PR pipeline and press materials, including releases, media briefs, and executive commentary
Collaborate directly with clients and partners (employers, insurers, financial institutions, and brand collaborators) on joint PR efforts—coordinating shared announcements, messaging, and assets
Ensure every partner-facing communication reflects Empathy’s mission and voice while advancing shared business goals
Build scalable processes and templates for future partner announcements, launches, and shared wins
Support Empathy’s overarching storytelling by translating core narratives into media-facing opportunities
Identify timely angles and trends that align with Empathy’s messaging, drafting and adapting stories for press and partner audiences
Collaborate closely with the Communications Lead on narrative direction, ensuring consistent messaging and strong execution across press releases, earned coverage, and co-marketing opportunities
Work hand-in-hand with product marketing, brand, and sales teams to align messaging, elevate milestones, and surface meaningful stories from across the business
Support alignment between global and U.S. communications priorities and maintain consistency across internal and external storytelling
Qualification
Required
7+ years of experience in public relations, media relations, or communications, ideally across both agency and in-house roles
Strong writing and editing skills — able to craft clear, compelling press materials and partner communications
Experience managing cross-company announcements and co-marketing PR with clients or external partners
Proven track record of building relationships with media and securing impactful coverage across business, tech, and vertical outlets
Strategic thinker with excellent organizational skills and the ability to manage multiple fast-moving workstreams
Deep understanding of storytelling, positioning, and brand voice in a high-growth, mission-driven tech environment
Comfortable working cross-functionally across marketing, design, and leadership teams
Preferred
Familiarity with digital health, HR tech, insurtech, fintech, or the broader benefits ecosystem is a plus
Benefits
Stock options in the company
Premium healthcare
Comprehensive paid time off
Flexible parental leave
Premium access to the Empathy platform and support for employees and their families
Company-sponsored 401(k) plan and up to a 4% employer match
Competitive stock options
Annual retreats
Team lunches for our NYC office
Remote employee stipend
Company
Empathy
Empathy is a support system mobile application that guides and supports families along the journey of loss.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$162MKey Investors
Adams Street PartnersIndex VenturesEntrée Capital
2025-05-29Series C· $72M
2024-03-12Series B· $47M
2021-09-30Series A· $30M
Leadership Team
Ron Gura
Co-Founder & CEO
Yonatan Bergman
Co-Founder and CTO
Recent News
Index Ventures
2025-12-10
Company data provided by crunchbase